NTC_PACKAGE_4_CONCESSIONS_-_CONCEPT_DESCRIPTIONS.pdf

Orlando International Airport NTC Package 4 Concessions Concept Descriptions

Required Specifications

All retail locations must provide the following required customer service elements and abide by all sustainability requirements implemented by the Authority:

• Contactless payment options, including the implementation of technology to offer non-printed/paperless receipts

• High quality product offerings

• Good product value to customers

• Compostable consumer-facing packaging (pre-packaged items are excluded from this requirement, but Concessionaires should make a good faith effort to source sustainable products in environmentally-friendly packaging)

• All customer bags should be made from recyclable or compostable materials and able to be recycled or composted

The Greater Orlando Aviation Authority is committed to the City’s sustainability goals to enhance quality of life and wellbeing, generate diverse economic growth, and create equitable access to resources and services for the entire Orlando community and visitors to the Orlando International Airport. In this effort, non-compostable, single-use serviceware, including plastic bags, plastic straws, and polystyrene (Styrofoam) items are prohibited. All single-use serviceware, including but not limited to bags, utensils, to-go containers, straws, and cups must be 100 percent compostable.

Voluntary Specifications

Proposers are encouraged to incorporate the following voluntary food service elements into their operations to the greatest extent possible:

• Organic agricultural products from the Florida region

• Organic or all-natural meat from animals treated humanely and without added hormones or antibiotics

• rBST-free cheese, milk, yogurt, and butter

• Cage-free, antibiotic-free eggs

• Sustainable seafood

• Fairly traded organic coffee

• Products free of hydrogenated oils

• Products free of artificial colors, flavors, and additives

• Un-bleached paper products

• Compostable, bio-resin bottles, paper boxes, or aluminum cans for bottled water

• Low or non-phosphate detergents

• Agricultural products that have not been genetically modified.

Proposers should consider the Authority’s desire for meaningful locally, regionally, and nationally recognized brands in the purchase of food service and retail products and supplies.

Restrictions

In addition to the non-permitted items in each unit, please note the following restrictions:

• Gum and popcorn may not be sold or offered in any concession.

• Landside retail stores may not sell theme park merchandise. Theme park merchandise may be sold in airside newsstands or news and gift stores over 500 square feet. Theme park merchandise must be limited to not more than five percent of the store area (for news and gift stores, the five percent should be counted against the newsstand portion of the store). No theme park merchandise may be sold in gift shops or the gift shop portion of news and gift stores.

Concept and Package Descriptions

The following concept descriptions include the minimum requirements that a successful Proposer must provide in each location.

The concession opportunities being offered through this RFP are for NTC Package 4 Concessions.

Proposers should provide concepts that meet or exceed the proposed descriptions as provided in this RFP. Deviations from these concepts will not be accepted. Proposers should consider the Authority’s desire for meaningful local, regional, and national brands when selecting concepts to propose for each location. Proposers should acknowledge the Florida State liquor laws and confirm that the proposed concepts and menus comply with those laws.

NTC Package 4 Concession Opportunities The concessions included in NTC Package 4 are located Landside in Airside 2 and Airside 4. There are approximately 13,279 square feet of leasable retail space included in this opportunity.

NTC Package 4 Concessions Lease Term: 10 years Minimum Annual Concession Fee: $5,960,000 ACDBE Participation Goal: 25.0 percent

Unit Airport Zone Sq. Ft. Concept Description

AS2-C-1 AS2 2,051

Travel Essentials. Products should include a selection of travel essentials, including typical newsstand items such as newspapers, magazines, and paperback books; health and beauty products; business accessories; tech retail under $50; single-serving packaged snacks and candy; and cold, bottled non-alcoholic beverages, such as water, juice, and soft drinks. A selection of travel accessories, such as totes, bags, tags, cases, reusable water bottles, and umbrellas should be offered. The unit should also offer a selection of products for children, including travel-friendly toys and activity sets.

Non-Permitted Items: alcoholic beverages; gum; popcorn; vending machines

AS2-C-2 AS2 429

Newsstand. Merchandise should include health and beauty products; newspapers, magazines, and limited paperback books;

travel and business accessories; single-serving packaged snacks and candy; other key travel essentials; and cold, bottled non-alcoholic beverages, such as water, juice, and soft drinks.

Non-Permitted Items: alcoholic beverages; gum; popcorn; made-to-order food items; vending machines

AS2-S-1 AS2 842

Gift Shop. Unit should offer a variety of high-quality gift items and local products. Merchandise may include, but not be limited to, stationery and desktop accessories; tasteful specialty gifts;

home décor and accessories; locally made accessories and personal care items; ornate collectibles; and locally made candy.

Non-Permitted Items: tech retail; typical newsstand merchandise, including locally-themed souvenirs; vending machines

AS4-C-1 AS4 3,746

Newsstand. Products should include travel essentials, including health and beauty products; newspapers, magazines, and books;

travel and business accessories; tech accessories; children’s activity sets and quality toys; single-serving packaged snacks and candy; limited pre-packaged foods (sandwiches, salads, snacks, branded yogurt, and fruit); and cold, bottled non-alcoholic beverages, such as water, juice, and soft drinks (food and beverage products are limited to a maximum of 10.0 percent of the floor area in this unit).

order food items; vending machines

AS4-C-2 AS4 283

Newsstand. Products should include travel essentials and business accessories; single-serving packaged snacks and candy;

and cold, bottled non-alcoholic beverages, such as water, juice, and soft drinks.

Non-Permitted Items: alcoholic beverages; gum; popcorn; pre-packaged and made-to-order food items; vending machines

AS4-S-1 AS4 781

Gift Shop. Unit should offer a variety of high-quality gift items, including locally made products. Merchandise may include, but not be limited to, stationery and desktop accessories; elegant specialty gifts; home décor and accessories; locally made accessories and personal care items; ornate collectibles; and locally made candy.

Non-Permitted Items: tech retail; typical newsstand merchandise, including locally-themed merchandise; gum; popcorn; vending machines

LSA-S-4 LSA 2,990

Bookstore with Branded Coffee and Bar.

A significant portion of the space should be dedicated to a bookstore. Products should include hardcover and paperback books from a variety of popular genres, bestsellers, activity books, and reading accessories.

Unit must include an integrated full-service, separately staffed coffee counter offering freshly brewed, branded hot and cold coffee and tea drinks and a selection of baked goods.

A full-service bar, including beer, cocktails, and an ample selection of quality wines must be available.

The coffee counter and bar may be consolidated with the offerings changing based on time of day. Sandwiches, salads, branded yogurts, fruit, and other snacks may be offered.

Breakfast items, such as breakfast sandwiches, bagels, oatmeal, fruit, and branded yogurt should be offered in the morning.

A variety of seating must be included within the lease lines, including comfortable seating options and seating with charging outlets. Queuing must be accommodated within the lease lines.

Note: This is a retail unit for rent purposes.

Non-Permitted Items: gum; popcorn; merchandise not associated with the brand; locally-themed merchandise; vending machines

LSB-C-1 LSB 2,157

Newsstand. Products should include travel essentials, including health and beauty products; newspapers, magazines, and limited paperback books; limited local souvenirs and gifts; travel and business accessories; tech retail under $50; limited toys and activity kits; single-serving packaged snacks and candy; and cold, bottled non-alcoholic beverages, such as water, juice, and soft drinks.

order food items; locally-themed merchandise; vending machines