NetSuite_SuiteSuccess Financials Standard

The Maryland Department of Labor, Division of Unemployment Insurance, is requesting proposals for NetSuite SuiteSuccess Financials Standard cloud service with implementation services under a Purchase Order Request for Proposal (PORFP), with proposals due August 3, 2026. This solicitation is restricted to Master Contractors currently awarded under the Commercial Off-the-Shelf Software (COTS 2012) Master Contract (060B2490021) and authorized as Oracle America, Inc. resellers — a capability gate that eliminates most competitors.

The scope encompasses deployment of NetSuite SuiteSuccess Financials Standard cloud service with one general-access license, ten user staff licenses, and one NetSuite Premium Support package (24/7 critical support, extended non-critical hours, four authorized contacts). Implementation services include project management with kick-off webinar and weekly status reports; financial management configuration with OneWorld setup for the United States, one subsidiary, up to fifty department/class/location segments, twelve-month accounting periods, chart of accounts, budgets, bank reconciliation, check printing, and fiscal close; item management across inventory, non-inventory, and service types with multiple costing methods; procure-to-pay and order-to-cash setup; up to ten hours of analytics consulting and fifteen hours of technical consulting; process walkthroughs; and User Acceptance Testing support including up to ten hours of issue resolution. Post-launch support includes seventeen hours of go-live assistance within thirty consecutive business days. Data migration is limited to two import iterations with up to 5,000 list records. Configuration allows up to one two-hour personalization session per process area.

Place of performance is 100 S. Charles Street, Tower 1, 3rd Floor, Baltimore, Maryland. Installation and Training Services may not exceed 49 percent of total PORFP value and cannot be purchased independently. Evaluation prioritizes technical adherence and earliest installation date. Bidders must provide current pricing valid for at least 90 days after the due date, estimated ship dates and lead times, manufacturer screenshots of suggested retail pricing, and all licensing agreements. One-time charges are billed within 30 days of acceptance; annual charges are billed on the contract anniversary date.