NetSuite COTS2012PORFPTemplate (FINAL).docx
DOCX document 50 KB Posted
- Attached to
- NetSuite_SuiteSuccess Financials Standard
- Solicitation number
- BPM057927
- Issued by
- Maryland
About this file
This is a Purchase Order Request for Proposal (PORFP) issued by the Maryland Department of Labor, Division of Unemployment Insurance, for NetSuite SuiteSuccess Financials Standard cloud-based financial software and related services. The PORFP was issued on July 22, 2026, with proposals due by August 3, 2026, for implementation at 100 S. Charles Street, Tower 1, 3rd Floor, Baltimore, Maryland. The solicitation requests one NetSuite SuiteSuccess Financials Standard Cloud Service license, ten NetSuite General Access Cloud Service user staff licenses, and one NetSuite Premium Support package. The Premium Support deliverable includes 24/7 access for critical support, extended hours for non-critical issues, improved response time goals, and four additional authorized support contacts. No specific site visit or bidder's conference is mentioned in the documentation. The evaluation will prioritize technical adherence to requirements, with consideration given to vendors offering the earliest installation date, with award to a responsive and responsible Master Contractor providing the most advantageous offer.
This PORFP is limited to Master Contractors currently awarded under the Commercial Off-the-Shelf Software (COTS 2012) Master Contract (060B2490021) and authorized as Oracle America, Inc. resellers. Bidders must provide current pricing valid for at least 90 days following the due date, estimated ship dates and lead times, manufacturer screenshots of suggested retail pricing, and all software licensing agreements and terms of use for State review. Installation and Training Services (FA II) may not exceed 49 percent of the total PORFP value and cannot be purchased independently. No small business reserve designation applies to this solicitation. Invoicing shall be directed to Lloyd Day at the Baltimore address, with one-time charges billed within 30 days of acceptance and annual charges billed on the contract anniversary date. Bidders must ensure compliance with proper invoice requirements as defined in COMAR 21.06.09.01 and .02, including contractor information, invoice period, contract and purchase order numbers, and goods or services provided.
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| Statement of Work (SOW).pdf |
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Section 1 –General Information
PORFP Number:
(eMMA BPM Number)
BPM057927
PORFP Type:
(Select one category from the drop-down list)
Functional Area/s (FA) for this PORFP:
|X| FA I – COTS Software |X| FA II – Installation and Training Services |_| FA III – Manufacturer's Software Maintenance
Note: FA II may not be purchased alone and may not exceed 49% of the PORFP value.
Manufacturer Name
(Enter one manufacturer only per PORFP) Oracle America, Inc.
Agencies must enter only one manufacturer and direct the PORFP only to those COTS Software Master Contractors authorized for that manufacturer. If the manufacturer is unknown, agencies may direct the PORFP to all Master Contractors.
Designated Small Business Reserve?(SBR):
(Select "Yes" or "No" from the drop-down list) No
PORFP Issue Date:
mm/dd/yyyy
| 07/22/2026 |
| PROPOSAL DUE |
DATE AND TIME:
08/03/2026
| Place of Performance: |
| 100 S. Charles St. Tower 1 3rd Floor Baltimore MD 21201 |
Special Instructions:
LIMITED TO MASTER CONTRACTORS
Only Master Contractors that are awarded a contract under the Commercial Off-the-Shelf Software (COTS 2012), 060B2490021, are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal (PORFP). A current Master Contractor under the named contract may submit an LOA with their bid to be considered for the award.
BID SUBMISSION INSTRUCTIONS
Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system.
Instructions on how to submit proposals electronically can be found at, under Vendor Instruction: https://mdprocurement.freshdesk.com/support/solutions
SPECIAL REQUIREMENTS
1. The Department reserves the right to purchase more or less than the specified quantity to the extent limited by funding. Charges that are multiple years shall be provided at a per-year price.
2. Purchase new and unused software.
3. The Master Contractor shall not impose a restocking fee if an item is returned due to damage or incorrect product shipped.
4. The Master Contractor must provide the estimated ship date/lead time for each item listed in the PORFP.
5. Please allow for pricing provided in response to this PORFP to be valid for at least 90 days after the set due date above.
6. The Master Contractor must be an authorized reseller for the Manufacturer named in Section 1. The state reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or Distributor.
7. The Master Contractor must include a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with the bid.
8. Bids must be received by the due date and time listed in the solicitation. Bids that are not received by the due date and time will not be accepted.
9. A "No Bid" form must be completed and submitted by the bid due date and time if your firm elects not to bid.
10. Master Contractors must ensure that the proposed COTS software is virus free.
11. Master Contractors shall furnish all agreements and terms and conditions the Master Contractor expects the State to sign or to be subject to in connection with or in order to use the products or to be provided under this PORFP. This includes physical copies of all agreements referenced and incorporated in primary documents, including but not limited to any software licensing agreement for any software proposed to be licensed to the State (e.g., EULA, Enterprise License Agreements, Professional Service agreement, Master Agreement) and any Acceptable Use Policy (AUP). The State is not bound to an agreement or any terms and conditions not provided in a Master Contractor’s Proposal and no action of the State, including but not limited to the use of any such software, shall be deemed to constitute acceptance of any such agreements or terms and conditions and any such agreement, terms or conditions are void ab initio and unenforceable against the State.
12. Software-as-a-Service (SaaS) Products and contracts are subject to the Additional Terms and Conditions specified in Attachment Y - Data Use Agreement.
| Security Requirements (if applicable): |
| N/A |
Invoicing Instructions:
Send invoice to: 100 S. Charles St. Tower 1 3rd Floor Baltimore MD 21201, or e-mail to Lloyd.day@Maryland.gov.
An invoice not satisfying the requirements of a Proper Invoice (as defined at COMAR 21.06.09.01 and .02) cannot be processed for payment. To be considered a Proper Invoice, invoices must include the following information without error:
1) Contractor name and address;
2) Remittance address;
3) Federal taxpayer identification (FEIN) number, social security number, as appropriate;
4) Invoice period (i.e., the time period during which services covered by invoice were performed);
5) Invoice date;
6) Invoice number;
7) State-assigned Contract number;
8) State-assigned (Blanket) Purchase Order number(s);
9) Goods or services provided;
10) Amount due; and
11) Any additional documentation required by regulation or the Contract.
For items of work for which there is one-time pricing, those items shall be billed within 30 days of acceptance.
For items of work for which there is annual pricing, items shall be billed annually. The first year's invoice shall be billed within 30 days of contract start. Each additional year shall be billed on the anniversary of the first year's invoice.
Section 2 – Agency Point of Contact (POC) Information
| Agency / Division Name: |
| Maryland Department of Labor Division of Unemployment Insurance |
| Agency POC Name: |
| Ansonia Saunders |
| Agency POC Phone Number: |
| 410-767-2092 |
| Agency POC E-mail Address: |
| ansonia.saunders1@maryland.gov |
| Agency POC Fax: |
| NA |
| Agency POC Mailing Address: |
| 100 S. Charles St. Tower 1 3rd Floor Baltimore MD 21201 |
Section 3 – Delivery Address / Work Site POC Information (if different from above)
| Agency On-site Contact Name: |
| Lloyd Day |
| Agency On-site Phone Number: |
| 410-767-2492 |
| Agency On-site E-mail Address: |
| Lloyd.day@maryland.gov |
| Agency On-site Fax: |
| Agency On-site Address: |
| 100 S. Charles St. Tower 1 3rd Floor Baltimore MD 21201 |
Section 4 – Scope of Work
FA I – COTS Software (Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)
| *Business Need / Required Functionality |
| NetSuite SuiteSuccess financial software system |
Product Name
Product Description Version Release
| Quantity of Licenses |
| Due Date |
mm/dd/yyyy
1. NetSuite SuiteSuccess Financials Standard Cloud Service
| Financial System for Accounting |
| 1 |
2. NetSuite General Access Cloud Service User
| Staff licenses |
| 10 |
3. NetSuite Premium Support
| Support |
| 1 |
FA II – Installation and Training Services (Provide a detailed description of required services and deliverables)
Installation / Training Services
Deliverables
Start Date mm/dd/yyyy
End Date mm/dd/yyyy
1. NetSuite Premium Support
Users of NetSuite Premium Support are authorized to access the services: Users of NetSuite Premium Support are authorized to access the services: 24x7 access for critical support; Extended hours for non-critical issues (S3’s); improved Response Time Goals; functional questions logged via SuiteAnswers, and additional Authorized Contacts are provided (4). Current URL Te rms fo r s u p p o r t are located at https://www. o racle.com/cor porate/contracts/cloudservices/ netsuite/
2.
3.
(insert additional rows as needed)
FA III - Manufacturer's Software Warranty / Maintenance (Provide a detailed description of warranty / maintenance requirements and deliverables)
Warranty / Maintenance Requirements
Deliverables
Start Date mm/dd/yyyy
End Date mm/dd/yyyy
1. NA
2.
3.
(insert additional rows as needed)
Section 5 – Evaluation Criteria
1. Technical adherence to requirements and specifications.
2. Consideration will be given to the vendor that can provide the earliest installation date.
3.
(insert additional rows as needed)
Basis for Award Recommendation The agency Point of Contact listed in Section 2 will recommend the award to a responsive and responsible Master Contractor that provides the most advantageous offer considering the price and evaluation factors above. The agency Point of Contact will initiate and deliver a PO to the selected Master Contractor.
All awards from this PORFP shall comply with the requirements of COMAR 21.05.13.06.
Purchase Order Request for Proposals (PORFP) COTS Software Master Contract
Purchase Order Request for Proposals (PORFP) COTS Software Master Contract
Revised 090624
NO BID NOTICE/VENDOR FEEDBACK FORM
To help us improve the quality of State solicitations and to make our procurement process more responsive and business-friendly, please provide comments and suggestions regarding this solicitation. Please return your comments with your response. If you have chosen not to respond to this solicitation, please e-mail or fax this completed form to the attention of the Agency Point of Contact listed in Section 2.
Title: Commercial Off-the-Shelf Software 2012 (COTS 2012) Solicitation No: 060B2490021
PORFP:
1. If you have chosen not to respond to this solicitation, please indicate the reason(s) below:
· Other commitments preclude our participation at this time.
· The subject of the solicitation is not something we ordinarily provide.
· We are inexperienced in the work/commodities required.
· Specifications are unclear, too restrictive, etc. (Explain in REMARKS section)
· The scope of work is beyond our present capacity.
· Doing business with the State is simply too complicated. (Explain in REMARKS section)
· We cannot be competitive. (Explain in REMARKS section)
· The time allotted for the completion of the Bid is insufficient.
· Prior State of Maryland contract experience was unprofitable or otherwise unsatisfactory. (Explain in REMARKS section)
· Other: _________________________________________________________
2. If you have submitted a response to this solicitation, but wish to offer suggestions or express concerns, please use the REMARKS section below.
REMARKS: _________________________________________________________________
Offeror Name: ________________________________ Date: _______________________
Contact Person: _________________________________ Phone (____) _____ - ________
Address: _________________________________________________________________
E-mail Address:____________________________________________________________
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