MX1100 Maintenance/Supplies, CD800 Supplies, and Halo Supplies

The Florida Department of Agriculture and Consumer Services Division of Licensing is requesting sealed bids for maintenance services and supplies supporting MX1100 and CD800 card issuance systems and BadgePass Halo equipment under ITB DOL 26 27 08, with bids due June 23, 2026 at 5:00 p.m. Eastern Time and public bid opening June 24, 2026 at 9:30 a.m. via teleconference. A 5% preference applies to Florida-based businesses if applicable; vendors headquartered outside Florida must provide attorney opinions regarding state preferences.

The scope comprises one maintenance line item and nine supply line items. Item 1 is yearly enhanced support and maintenance with software assurance, factory-trained service personnel, and a four-hour returned-to-service window. Service personnel must be Entrust DataCard certified, factory-trained, and capable of arriving onsite within one hour of problem notification, with Monday through Friday support from 7:00 a.m. to 6:00 p.m. Eastern Time. Supply items include composite cards (500,000 units), color ribbons (166 rolls), black monochrome ribbons (98 rolls), custom holographic laminate (300 rolls), cleaning sleeves (40 packs), cleaning rollers (3 units), adhesive stickers (33 units), Halo print ribbon kits (500 kits), and custom laminate (200 rolls).

All pricing must be firm, fixed unit prices including packaging, handling, shipping, delivery, and all associated fees with no separate delivery charges permitted. Delivery of all items must commence within 90 days of purchase order receipt to 4050 Esplanade Way, Suite 190, Tallahassee, Florida 32399. The initial contract term is one year with options to renew for up to three additional one-year periods at the same terms and conditions. All supplies must be stored in climate-controlled environments per manufacturer recommendations, with the vendor maintaining minimum inventory levels throughout the contract term. Vendors must submit acknowledgment forms, forced labor certifications, drug-free workplace certifications, and vendor responsibility certifications. The Department reserves the right to adjust quantities from estimated amounts and to award to the lowest responsive and responsible vendor or reject any and all bids.