Motor Pool Management System

The State of Missouri, Office of Administration Information Technology Services Division (ITSD), issued Request for Quotation (RFQ) OA ITSD-FY25-0020-SL on June 11, 2025, soliciting a cloud-based motor pool management system on behalf of the Division of General Services. The procurement encompasses a comprehensive web-based, automated reservation control solution designed to manage vehicle reservations, dispatch fuel cards and keys, and automate check-in and check-out processes for the state motor pool accommodating at least 120 vehicles with potential for incremental additions. Required deliverables include software, hardware (at least one wall-mounted touchscreen kiosk), site setup, training for up to eight state fleet representatives, hosting services, technical support, and software maintenance over a one-year contract period from the date of award. The system must be hosted in a SOC 2 Type 2 compliant or FedRAMP Moderate impact level certified environment, preferably utilizing Amazon Web Services, Microsoft Azure, or Google Cloud, and must comply with NIST 800-53 or ISO 27001 cybersecurity standards with multi-factor authentication, advanced threat protection, and encryption for data at rest and in transit. The solution must integrate with the state's identity and access management tool, Missouri Department of Revenue driver license database, and human resources data for employee verification. Vendors must provide comprehensive technical support Monday through Friday, 7:00 a.m. to 7:00 p.m. Eastern Standard Time with an eight-hour response time, maintain a disaster recovery plan with annual testing, and submit sealed bids using multiattribute scoring methodology by July 8, 2025, at 2:00 PM Central Time through MissouriBUYS or email to Michelle Schuman (Michelle.Schuman@oa.mo.gov or 573-751-8830). FOB destination delivery is required to 4720 Scruggs Station Road, Jefferson City, Missouri 65109.

Vendor registration in MissouriBUYS with "Prospective" or "Spend Authorized" status is required to submit responses, though award requires "Approved" and "Spend Authorized" status. All contractor staff must undergo fingerprint-based background checks through the Missouri State Highway Patrol at contractor expense. The RFQ does not identify any incumbent vendors or current contractors, indicating this represents a new procurement initiative; however, vendors must demonstrate integration capabilities with existing state systems including the Department of Revenue driver license database and human resources platforms. Vendors must submit multiple compliance exhibits including tax certification, business entity documentation, anti-discrimination certifications, and conflict of interest disclosures. The solicitation includes 13 line items with lines 11, 12, and 13 designated as optional, and pricing structure requires vendors to provide costs for an initial year, first renewal, and second renewal periods with payment terms of Net 45 in U.S. dollars with two decimal places. No specific budget range or award value is disclosed in the available documentation, though the comprehensive scope of services and multi-year renewal structure suggests a substantial contract value.