Invitation to Qualify: Infrastructure Support for Innovation & Performance Department

The City of Pittsburgh's Office of Management and Budget is conducting an Invitation to Qualify (ITQ) #2024-ITQ-301 for infrastructure support services within the Department of Innovation & Performance. The procurement seeks qualified professionals and firms to provide two primary work categories: Network Activities Support and System Administration Support. Network activities will encompass conceptual design, implementation, modification, and troubleshooting of network infrastructure components including firewaves, switches, routers, wireless access points, Power Distribution Units, and Uninterrupted Power Supplies. System administration support will cover technologies such as Azure Active Directory, VMWare/Hyperflex, VEAM backup solutions, ITSM support for Ivanti, M365, and hosted applications. The solicitation will remain open until December 2027, with a maximum contract term of three years from the first contract execution. Proposals are due on June 1, 2027, at 3:00 pm, with a non-mandatory pre-proposal meeting scheduled for December 18, 2024, via Microsoft Teams. The evaluation will focus on three key criteria: firm qualifications and references (15 points), team qualifications (15 points), and Minority/Women-Owned/Disadvantaged Business Enterprise (MWDBE) participation efforts (10 points).

The ITQ emphasizes Minority/Women-Owned/Disadvantaged Business Enterprise (MWDBE) participation, with expectations that non-certified prime contractors will utilize certified subconsultants. Vendors may apply for one or both work categories, and disqualification from one category will not automatically disqualify a vendor from the other. While specific contract values are not explicitly stated, sample agreements indicate potential work orders up to $50,000 individually, with total annual compensation potentially reaching $250,000 to $500,000. The City reserves the right to assign work orders on an as-needed basis, with no guaranteed work volume. Contractors must maintain specific insurance coverages, including commercial general liability, automobile liability, professional liability, and workers' compensation. The solicitation also requires compliance with anti-discrimination policies and local regulations, with all produced materials belonging exclusively to the City of Pittsburgh. Vendors will be expected to adhere to professional standards aligned with industry best practices such as ITIL, NIST, IEEE, CompTIA, and ISO standards.