Insurance broker & claim management

Erie County Medical Center Corporation (ECMCC), a public benefit corporation operating a 573-bed academic medical center in Buffalo, New York, along with affiliated facilities including a 390-bed long-term care facility, is seeking proposals from qualified vendors to provide comprehensive Insurance Risk Management Advisory and Insurance Broker Services covering all aspects of its insurance program. The procurement encompasses risk analysis, coverage recommendations, claims management, market analysis, and related advisory services. Qualified respondents must be licensed in New York State with a minimum of five years of experience providing loss control and claims support services for similarly sized healthcare entities and must demonstrate access to adequate insurance markets. The RFP, issued on February 12, 2026, includes a mandatory pre-proposal conference on February 19, 2026, at 2:15 p.m. EST via Microsoft Teams, with a written questions deadline of February 20, 2026, and question responses to be issued on March 4, 2026. Proposals must be submitted by Tuesday, March 17, 2026, at 11:00 a.m. EST through ECMCC's Procurement Portal at https://ecmc.bonfirehub.com/. The resulting contract will have a five-year term with ECMCC maintaining termination-without-cause rights upon thirty days' notice. Proposals are evaluated on a best-value basis using the following criteria: pricing (35 points), experience (15 points), detailed plan for achieving deliverables (35 points), HIPAA compliance and disaster recovery capabilities (10 points), and quantitative factor questionnaire responses (5 points). Proposals must not exceed 20 pages and must include company background, ethics guidelines, proof of New York State licensure, detailed service delivery plans, and a detailed fee schedule in Excel format covering all costs including travel and fuel expenses, with pricing remaining firm for the contract duration.

No mandatory Minority and Women-Owned Business Enterprise (MWBE) or Service-Disabled Veteran-Owned Business (SDVOB) utilization goals apply to this RFP; however, respondents are encouraged to make good faith efforts to include certified MWBEs and SDVOBs as subcontractors, suppliers, or in other supporting roles. Respondents must comply with all applicable state and federal requirements, including New York State prevailing wage standards where applicable, equal employment opportunity policies, non-collusive bidding certifications, and sexual harassment prevention policy requirements under New York Labor Law Section 201-g. All contractors must maintain comprehensive insurance coverage including professional liability coverage with limits of $1,300,000 per occurrence and $3,900,000 general aggregate, commercial general liability with $1,000,000 each occurrence and $2,000,000 general aggregate limits, automobile liability coverage of $1,000,000 combined single limit, workers' compensation, and umbrella or excess follow-form coverage of $5,000,000 per occurrence and aggregate. Respondents must also comply with ECMCC's Standard Terms and Conditions, which require monthly invoice submission within thirty days of billing period completion with ECMCC payment within sixty days of invoice receipt, compliance with all applicable federal and state health laws including the Stark Law, Anti-Kickback Law, and HIPAA, and maintenance of complete records for six years. The RFP does not identify an incumbent vendor or current contractor, nor does it specify an award value or budget range, though the contract covers a comprehensive insurance program for a major academic medical center and affiliated long-term care facility.