HPLC-MSMS 6470 Service Contract

The Oklahoma Department of Agriculture, Food and Forestry is requesting bids on a one-year service contract for preventative maintenance and onsite repair of one Agilent HPLC-MSMS 6470 Triple Quadrupole Analytical Instrument System located at the department's laboratory in Oklahoma City, with bids due June 25, 2026 at 3 p.m. CST. Questions and requests for administrative review are due June 18, 2026. This is a competitive ITB solicitation (EV00000932) issued through OMES Central Purchasing on behalf of the Oklahoma Department of Agriculture, Food and Forestry.

Service must be performed by manufacturer-trained and authorized Agilent personnel with current certification and is required to meet Agilent Technologies' Silver Service Level. The scope includes unlimited preventative maintenance visits and on-site troubleshooting and repair within two business days throughout the contract period, telephone support with a two-hour maximum response time during business hours (8 a.m. to 5 p.m. CST), one comprehensive preventive maintenance visit covering detailed system inspection, cleaning, pump maintenance, autosampler maintenance, column maintenance, valve maintenance, detector verification, mass spectrometer source cleaning, vacuum system maintenance, HPLC verification, and comprehensive documentation. All parts must be new OEM except rough pumps and quad drivers, which may be rebuilt with equivalent warranties. Travel costs, parts, supplies, labor, and all fees must be included in the single firm, fixed-price bid with no additional charges.

Bidders must respond to each specification line in Exhibit 1 indicating compliance or providing detailed explanations of any variations or exceptions, and must submit an Authority to Operate (ATO) confirmation as required for IT solicitations. The OMES Form CP004 Non-Collusion Certification applies. Pricing must remain firm for a minimum of 120 days after the bid due date. Evaluation will use the lowest and best criterion based on price and the bidder's ability to meet specifications. The contracting officer is Laurie Mercer at Laurie.Mercer@ag.ok.gov or 405-522-5433. All bids must be submitted exclusively through the Oklahoma Supplier Portal.