GIS On-Call Professional Services

The City of Palo Alto is seeking proposals for RFP #RFP193271, soliciting on-call Geographic Information System (GIS) professional services to implement and maintain a new enterprise GIS platform. The procurement targets vendors with expertise in Esri's ArcGIS suite who can support a comprehensive transition from a hybrid governance model to a centralized, service-oriented architecture. Key deliverables include GIS infrastructure setup, spatial database management, software and application development, CAD-GIS integration, spatial modeling, real-time data visualization, and asset management solutions. Proposers must demonstrate at least three US client references, have a minimum of 8 years of experience configuring ArcGIS systems, and possess expertise in utility-specific GIS applications. The city may award contracts to multiple vendors, with work assigned through task orders based on labor hours and fixed hourly rates. Proposal submissions are due on Thursday, February 13, 2025, before 3:00 pm, with a project release date of January 15, 2025. Evaluation will focus on technical capabilities, project experience, staff qualifications, and the ability to deliver tailored geospatial tools supporting city-wide initiatives.

The solicitation does not explicitly outline specific set-aside designations or restrictions for disadvantaged enterprises. The contract will be structured as a fixed-fee arrangement with billing on a time and materials basis, utilizing the city's small government enterprise Esri license. Vendors must submit comprehensive financial documentation, including audited financial statements or a letter of good standing, to demonstrate financial stability. While no specific budget range is detailed, the hourly rate schedule provided indicates compensation will be based on 17 different professional roles ranging from Solutions Architects to GIS Analysts. Insurance requirements are stringent, mandating coverage from companies with an AM Best's Key Rating of A-:VII or higher, with minimum liability limits of $1,000,000 per occurrence. The contract includes a 90-day warranty period, and the city reserves the right to replace consultant staff. Additional requirements include conducting background checks, maintaining cybersecurity standards aligned with ISO 27001/2, and adhering to the city's comprehensive Information Privacy Policy.