Fulfillment Module Package Services

The State of Utah Division of Purchasing, conducting procurement through the Utah Office of Tourism, is seeking statements of qualifications for Fulfillment Module Package Services under Administrative Rule R33-105 for Small Purchases of Professional Service Providers and Consultants. This is a request for qualifications (RFSQ) only, with explicit instructions that pricing should not be included in submissions and a small purchase threshold of $100,000.00. The procuring agency seeks a vendor to collect, warehouse, and scrub fulfillment data comprising names and addresses of individuals requesting printed travel brochures from online and call center sources. The selected vendor must establish and maintain a secure, browser-based database accessible daily by Utah Office of Tourism staff, with compatibility for Chrome and Safari browsers, incorporating a data entry form for duplicate inquiry detection to prevent unnecessary mailings. Key deliverables include daily .csv file production for secure FTP upload, generation of mailing labels, USPS-compliant data hygiene services, a website dashboard with analytics capabilities, and custom reports updated daily, with authorization for up to two full-access users and four restricted-access users. Basic application service support must be included in the monthly fee, and the vendor may be requested to provide additional services including research survey updates, Mailchimp integration, brochure inventory tracking, and comparative analysis of requests by geography. The solicitation was posted February 12, 2026, with a due date of February 18, 2026; submissions must be made through the U3P system by the specified closing date, with all questions submitted during the designated question and answer period.

The procurement documents do not identify any specific set-aside designations, disadvantaged enterprise requirements, or restrictions on organizational eligibility beyond standard vendor certification requirements, which include compliance with Utah Code provisions prohibiting economic boycotts and boycotts of the State of Israel, certification of non-use of forced labor products, and compliance with all applicable federal and state laws. Vendors must register with the Status Verification System (E-Verify) if employing personnel in Utah and must maintain workers' compensation insurance covering statutory limits, commercial general liability insurance of at least $1,000,000 per occurrence and $3,000,000 aggregate, and commercial automobile liability insurance of $1,000,000 per occurrence if vehicles are used in performance. No incumbent vendor or current contractor information is provided in the solicitation documents. The work product and custom deliverables created under the contract will be deemed work made for hire with ownership transferring to the State of Utah, though the contractor may retain background intellectual property, utilities, and residual intellectual property as defined in the terms and conditions. The contract award value is limited to the small purchase threshold of $100,000.00, with the State reserving the right to conduct background checks on vendor employees and associated personnel with access to secure facilities or sensitive data, to hold interviews and presentations at its discretion, and to conduct discussions with reasonably susceptible vendors followed by best and final offer opportunities.