Family Assistance Program Alcona-Iosco

The State of Michigan is requesting proposals for family assistance program services in Alcona and Iosco counties under RFP 26-2694, with proposals due October 26, 2026. This is a human-services contract subject to federal provisions and data security requirements.

The scope encompasses administration and delivery of family assistance services to eligible residents in the two-county region, including client eligibility determination, benefit administration, case management, and coordination with state and local resources. The contractor must demonstrate compliance with all applicable state and federal regulations, maintain accurate record-keeping, provide timely reporting, and ensure confidentiality protections and fraud prevention. The Statement of Work (Schedule A) specifies detailed service delivery expectations, performance metrics, staffing qualifications, training standards, and quality assurance procedures; the full operational details are contained in Schedule B.

The contract is effective January 1, 2027 through September 30, 2029, with options for up to two additional one-year renewals at the State's sole discretion. The State Contract Administrator is Mae Simon (517-241-5795, Simonm9@michigan.gov) and the State Program Manager is Christen Satchwell (906-235-5843, Satchwellc@michigan.gov).

Evaluation criteria total 125 points across four categories: Experience and Qualifications (15 points), Delivery Capability (40 points), Service Capability and Understanding (40 points), and Compliance with Instructions (30 points). Bidders must score at least 100 points to be considered qualified. Experience evaluation requires three documented contracts from the past three years, performance outcome data, and success metrics with corrective action plans. Delivery capability must address availability and staffing credentials, service frequency and volumes for 12 months, 24/7/365 emergency availability capability, and non-discriminatory service delivery. Service capability addresses client engagement strategies, community collaboration, assessment and treatment planning, and data retention and retrieval systems.

The contractor must maintain Commercial General Liability ($1 million/$2 million), Automobile Liability ($1 million), Workers Compensation per state law, Employers Liability ($500,000), Privacy and Security Liability ($1 million), and Professional Liability / Errors and Omissions ($3 million) insurance, all issued by A.M. Best A- VII or higher carriers. All policies must name the State as additional insured. The contract is subject to federal funding compliance requirements outlined in Schedule F, including Davis-Bacon prevailing wage and civil rights law adherence. Proposals must include a completed Confidential Treatment Form identifying any materials claimed as Trade Secret, Proprietary Financial Information, or Proprietary Information under Michigan's Freedom of Information Act; resumes, pricing, and marketing materials are not eligible for confidential treatment.