RFP26-2694 Attachment A- Evaluation Questions.docx

RFP Evaluation Criteria

The total maximum number of points that a proposal can receive on the technical evaluation equals 125 points. Only bidders receiving a score of 100 points or more will be considered qualified for award.

Experience and Qualifications

A1.

Using Chart 1 – Contract Experience, list the bidder’s relevant contractual or other experience providing services to the target population similar to those defined in this RFP. Provide 3 relevant experiences. List only those services performed in the past three years which support your ability to successfully manage this contract.

Chart 1 – Contract Experience

Contract Value

(Per Contract Term)

Home Based

9/30/2022

Evaluator Questions Did the bidder complete Chart 1- Contract Experience above? Is the experience listed relevant to the services identified in this RFP and does it demonstrate the bidder’s ability to manage the services included within this RFP? Is the experience listed within the past three years?

Evaluator Comments:

A2.

Using Chart 2- Performance Outcomes, and the list of contracts referenced in Chart 1 – Contract Experience, indicate the following:

Chart 2- Performance Outcomes

Contract Number/ Description of Services

Ex:

MA 21*001

Parent Education Home Based Ex:

1. 80% of the families served intact at the time of referral will remain intact upon completion of services.

2. 80% of parents/primary care givers served will show improvement in a minimum of two of the identified target areas on the AAPI (or equivalent) pre and post-test.

3. 80% of families served will not have a substantiated Child Protective Services complaint within three months following completion of services. MDHHS will provide and share available performance data annually.

Ex:

1. 86%

2. 70%

3. 82%

1. N/A

2. The outcome was not met due to the parents scoring high on their initial assessment. The process of administering pretests has been updated to ensure accuracy.

3. N/A

1. Required data tracked and updated upon completion of services.

2. Required data tracked and updated upon completion of posttest.

3. Required data tracked and updated three months following completion of services.

Evaluator Questions Did the bidder complete Chart 2- Performance Outcomes above? Were the performance outcome(s) met? Did the bidder identify the method used to measure each performance outcome? For performance outcomes that were not met, did the bidder identify a reasonable explanation and describe improvement steps?

Evaluator Comments:

A3.

Describe how it will be determined whether the service(s) identified in this RFP are successful and describe the steps that will be taken if the service(s) identified in this RFP are not initially successful.

Bidder Response:

Evaluator Questions Has the bidder described how it will be determined whether the service(s) identified in this RFP are successful? Has the bidder described what steps will be taken if the service(s) identified in this RFP are not initially successful?

Evaluator Comments:

A4.

Explain how the experience from Chart 1 – Contract Experience qualifies the bidder to perform services identified in this RFP.

Bidder Response:

Evaluator Question Did the bidder explain how the services provided in Chart 1 - Contract Experience qualify them to perform the services identified in this RFP?

Evaluator Comments:

MAXIMUM NUMBER OF POINTS FOR THIS CATEGORY: 15

EVALUATOR’S SCORE FOR THIS CATEGORY:

Category B.

Delivery Capability

B1.

If awarded the contract, confirm bidder’s availability and preparedness to provide services by the anticipated contract start date. Include a plan that ensures services will begin on that date.

Bidder Response:

Evaluator Questions Has the bidder confirmed availability by the anticipated start date? Has the bidder included a reasonable timeline to ensure services will begin on the identified date?

Evaluator Comments:

B2.

Describe how referral sources are made aware of service availability. Describe the effectiveness of this process.

Bidder Response:

Evaluator Questions Did the bidder describe the efforts taken to ensure referral sources have knowledge of service availability? Is the referral process effective?

Evaluator Comments:

B3.

Using Chart 3 – Proposed Staffing Allocation, identify the number of staff needed to fulfill the terms of the service(s) identified in this RFP. Include management and direct service staff. Managerial/supervisory refers to administrative positions. If a position is both administrative and direct services, place the position in the category where the bulk of the individual’s time will be spent.

Chart 3 – Proposed Staffing Allocation

POSITION TITLES

(Titles must be consistent with position titles identified in the RFP narrative) Brief Summary of Credentials (Required licenses if applicable) Do the proposed staff meet the required credentials identified in this RFP?

Indicate “Yes” or” No”

Indicate “Yes” or “No”

Evaluator Questions Did the bidder complete Chart 3- Proposed Staffing Allocation above? Is the number of staff identified sufficient to meet the service requirements identified in this RFP? Are the number of FTE’s reasonable and does it account for staff time off for holiday, sick and personal time?

Evaluator Comments:

B4. Using the Chart-Duration and Frequency of Service below, identify the total anticipated duration of service for each client/family including the frequency of face-to-face and non-face to-face contacts, the average amount of time spent with each client/family during face-to-face visits, travel time and indirect service hours.

Bidder Response:

Duration and Frequency of Service

Ex: Up to 6 months Ex: Two phone calls weekly Ex: Weekly face-to-face visits Ex: 1 hour each face-to-face visit

Evaluator Question Did the bidder complete the chart? Does the plan for services meet the service needs of this RFP?

Evaluator Comments:

B5. Identify the anticipated number of clients to be served in a 12-month period and the estimated number of units that will be provided in a 12-month period, per service category in the Chart below, Proposed Number of Units to be Provided.

Bidder Response:

Proposed Number of Units to be Provided

Evaluator Question Did the bidder complete the chart? Is the proposed number of units in relation to the staffing allocation chart reasonable? Is the proposed number of face-to-face hours of service reasonable?

Evaluator Comments:

B6.

Describe how the bidder’s organization will meet the required service timeframes and needs of the client population for the geographical area to be served. The response should include staff availability to serve clients during non-traditional work hours and 24/7/365 availability for emergency situations.

Bidder Response:

Evaluator Questions Has the bidder identified how they will meet the required service timeframes and needs of the client population for the geographic area to be served? Does the bid response include staff availability during non-traditional work hours and a plan for 24/7/365 availability for emergency situations?

Evaluator Comments:

B7.

Describe the bidder’s plan to continue to provide services if staff turnover occurs. The bidder’s plan must include how the position will be immediately filled using existing staff and the timeline anticipated for posting and hiring new staff to prevent a gap in service.

Bidder Response:

Evaluator Question Has the bidder described a plan that describes how they will continue to provide services if staff turnover occurs? Does it address the timeline and process for new hires and how vacant positions will be temporary back filled? Is the plan reasonable?

Evaluator Comments:

B8.

Describe how your organization will deliver the proposed services to the target population without excluding from participation in, denying benefits of, or discriminating against any individual or group because of race, sex, religion, age, national origin, color, height, weight, marital status, partisan considerations, or a disability or genetic information that is unrelated to the person’s circumstances.

Bidder Response:

Evaluator Question How well has the bidder described how the organization will deliver the proposed services to the target population without excluding from participation in, denying benefits of, or discriminating against any individual or group because of race, sex, religion, age, national origin, color, height, weight, marital status, partisan considerations, or a disability or genetic information that is unrelated to the person’s circumstances?

Evaluator Comments:

MAXIMUM NUMBER OF POINTS FOR THIS CATEGORY: 40

Category C.

Service Capability and Understanding

C1.

Describe how clients will be engaged to develop goals and maintain a high degree of participation and investment in the goals. Describe the steps that will be taken if the clients are not successful with accomplishing their goals. Describe the steps that will be taken to engage clients who are resistant to services.

Bidder Response:

Evaluator Questions Did the bidder describe how they will engage the client and the steps that would be taken to develop goals? Did the bidder describe how they will encourage client participation to maintain their investment in achieving goals and the steps that will be taken when the client is not accomplishing their goals? Did the bidder describe the steps that will be taken to engage clients who are resistant to services?

Evaluator Comments:

C2.

Describe relevant community organizations for the geographic area identified in this RFP, including the types of service they provide and how those resources will assist clients to be served. If the bidder has a presence in the area, describe the working relationship(s) with community resources and their history of connecting clients to resources.

Bidder Response:

Evaluator Questions To what degree has the bidder demonstrated the ability to collaborate with, or otherwise utilize, relevant local community resources to connect clients? Did the bidder include the type of service each organization provides?

Evaluator Comments:

C3.

Describe the client assessment process, how the treatment/service plan will be developed, what it will include, and how it will be implemented. If an assessment tool will be used in the client assessment process, provide a description of the proposed assessment tool. (If a tool is not required for this service, remove this sentence).

Bidder Response:

Evaluator Questions Did the bidder identify the process for completing the assessment? Did the bidder identify the assessment tool that will be used? (If a tool is not required for this service, remove this sentence).Did the bidder describe how the treatment plan will be developed, what it will include, and the plan for implementation?

Evaluator Comments:

C4.

(Delete if there is no specific assistance funding.)Describe the plan for use of specific assistance, including:

1. The annual number of clients receiving specific assistance.

1. The annual amount of specific assistance each client will receive.

1. Approval process for specific assistance.

1. Normal method(s) of distribution.

1. Method of distribution during a crisis and/or during non-traditional hours.

Bidder Response:

Evaluator Questions Has the bidder described a plan for use of specific assistance funds that is reasonable and appropriate to achieve program goals? Did the bidder address all the questions required in C4, questions 1-5 above?

Evaluator Comments:

C5.

Bidder must confirm agreement to the terms of the Liquidated Damages included under section 2.8 Liquidated Damages, by confirming the appropriate statement below:

Bidder Response:

|_| I have reviewed the above requirement and agree with no exception.

|_| I have reviewed the above requirement and have noted all exception(s) below.

List all exception(s):

Evaluator Questions:

Has the bidder confirmed agreement with the LD requirements or provided an explanation of the requested exceptions?

Evaluator Comments:

C6.

Explain how the data retention, disposal, and retrieval requirements will be met by the solution and describe its data management capabilities (storage limitations, duration, etc.). If the Solution does not allow the state to perform these activities itself, the bidder must explain how it will support the State’s compliance with these requirements.

Bidder Response:

Evaluator Questions:

Has the bidder provided an explanation how the data retention, disposal and retrieval requirements will be met? Have the data management capabilities been described?

Evaluator Comments:

MAXIMUM NUMBER OF POINTS FOR THIS CATEGORY: 40

CATEGORY D.

Instructions for Bidder and Vendor Question Worksheet

COMPLETED BY EVALUATORS

Evaluator Question:

Did the bidder comply with the bidder instructions identified in Section I Proposal Instructions?

Evaluator Comments:

Vendor Question Worksheet Review:

Evaluator Comments:

MAXIMUM NUMBER OF POINTS FOR THIS CATEGORY: 30

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