Faculty, Staff and Student Mentoring Solutions

San Jacinto Community College District (SJCCD) has issued Request for Proposals (RFP #25-21) for Faculty, Staff, and Student Mentoring Solutions in Harris County, Texas. The procurement seeks a qualified firm to provide comprehensive mentoring software and facilitation services designed to establish meaningful mentoring relationships between 50 faculty/staff mentors and 50 faculty/staff mentees, as well as 300 faculty/staff mentors and 300 student mentees. The required solution must include a configurable mentoring platform with automated matching capabilities, training, marketing and recruitment support, and robust reporting tools. Evaluation criteria will assign 30 points each to scope understanding/specifications alignment and price proposal, 15 points each to qualifications/experience and IT software capabilities, and 5 points each to references and exceptions to terms and conditions. Key deadlines include a non-mandatory virtual pre-proposal meeting on February 18, 2025, questions due by February 25, 2025, and proposal submissions through IonWave by March 6, 2025, at 2:00 p.m. Central Time. The contract term is two years with three potential one-year renewals, with services anticipated to commence September 1, 2025.

The RFP requires technical compliance with Texas Administrative Code 2.2.72 and mandates the mentoring platform support multiple operating systems and browsers while integrating with the College's Single Sign-on System. Vendors must submit detailed pricing for implementation costs and annual costs covering years 1-5, including pricing for disposable supplies and additional mentor matches. While no specific set-aside designations were mentioned in the available documentation, proposing organizations will need to demonstrate substantial experience in developing and implementing mentoring solutions for educational environments. The comprehensive solution should offer sophisticated matching algorithms, comprehensive tracking mechanisms, and detailed reporting capabilities to support the college's mentoring objectives. Specific technical requirements include configurable dashboards, communication tools, and the ability to track mentoring relationship progress and outcomes. Though a specific budget range was not explicitly stated, the complexity of the required solution suggests a significant investment in both initial implementation and ongoing service delivery.