ERP and Utility Billing System
Open State & local contract opportunity Posted
- Solicitation number
- 27-28
- State
- Connecticut
- Responses due
Opportunity facts
- Jurisdiction
- UNSPSC codes
- Point of contact
-
- Karl Klein kklein@cityofnorwich.org (860) 823-3706
Opportunity details come from webprocure.proactiscloud.com. Updated .
About this opportunity
The City of Norwich, Connecticut is soliciting proposals through a Request for Proposal for replacement of its on-premise Microsoft GP ERP and Cogsdale CIS utility billing platforms, with vendor questions due November 13, 2026 at 4:00 p.m. EST and proposals due December 11, 2026 at 2:00 p.m. EST. The solicitation is open to all vendors.
The scope covers replacing both applications, which are reaching end of life, and implementing a customer portal and meter data management (MDM) solution. The target completion date for system replacement is the third quarter of 2028. The current environment is entirely on-premise.
Vendor questions opened October 26, 2026 at 11:00 a.m. EDT. The solicitation opened October 26, 2026 at 10:45 a.m. EDT. Delivery terms are Free On Board Destination, and the vendor specifies payment terms. Karl Klein at the City of Norwich, 100 Broadway, Norwich, Connecticut 06360, is the point of contact at 860-823-3706 or kklein@cityofnorwich.org.
Opportunity text
NPU currently utilizes an on-premise deployment of the Microsoft GP platform for its ERP and the Cogsdale CIS platform for its Utility Billing functions. The current platform is reaching end of life and the target to complete replacement is 3rd quarter of 2028. NPU is exploring options to replace both applications, and to implement a customer portal and meter data management (MDM) solution.
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