27-28_Nov_2_26_solicitation_doc.pdf
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- Attached to
- ERP and Utility Billing System
- Solicitation number
- 27-28
- Issued by
- Hartford County, Connecticut
About this file
Solicitation Summary
This document is a Request for Proposal (RFP) issued by the City of Norwich, Connecticut for the procurement of an Enterprise Resource Planning (ERP) and Utility Billing System. The solicitation, numbered 27-28, was opened on October 26, 2026 at 10:45 a.m. EDT and is open to all vendors. The scope of work involves replacing the City's current on-premise Microsoft GP ERP platform and Cogsdale CIS utility billing platform, which are reaching end of life, and implementing a customer portal and meter data management (MDM) solution. The target completion date for full system replacement is the third quarter of 2028. Vendor questions are accepted through November 13, 2026 at 4:00 p.m. EST, and proposal submissions are due December 11, 2026 at 2:00 p.m. EST. The point of contact is Karl Klein at 100 Broadway, Norwich, Connecticut 06360, telephone 860-823-3706, or kklein@cityofnorwich.org.
Delivery terms are Free On Board Destination, with payment terms to be specified by the vendor. The City's current environment utilizes entirely on-premise deployments. No estimated total value is stated in the solicitation documents, and no specific set-asides, incumbents, or funding sources are identified in the materials provided. The RFP includes a supporting business enterprise framework document referenced as "RFP 27-28 NPU Business Enterprise FP.pdf."
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Text version
Solicitation Number: 27-28
ERP and Utility Billing System
Request for Proposal (RFP)
Norwich, City of
October 26, 2026 - December 11, 2026
Page:2
General Header Information
This bid has no questions defined.
27-28
No. 27-28 Title: ERP and Utility Billing System Start Date: October 26, 2026 at 10:45:00 AM EDT End Date: December 11, 2026 at 2:00:00 PM EST Vendor Q&A Start Date: October 26, 2026 at 11:00:00 AM EDT Vendor Q&A End Date: November 13, 2026 at 4:00:00 PM EST Estimated Total Value:
Who can respond to this bid? : All Vendors Description: NPU currently utilizes an on-premise deployment of the Microsoft GP platform for its ERP and the Cogsdale CIS platform for its Utility Billing functions. The current platform is reaching end of life and the target to complete replacement is 3rd quarter of 2028. NPU is exploring options to replace both applications, and to implement a customer portal and meter data management (MDM) solution.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Norwich, City of
Karl Klein 100 Broadway NORWICH CT, 06360 United States Tel: 8608233706 Fax:
kklein@cityofnorwich.org
Contact Details: If you have any questions, please contact:
Karl Klein 100 Broadway NORWICH CT, 06360 United States Tel: 8608233706 Fax:
kklein@cityofnorwich.org
Selected Categories:
Page:3
Documents:
RFP 27-28 NPU Business Enterprise FP.pdf
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
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