27-28_Oct_28_26_solicitation_doc.pdf
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- Attached to
- ERP and Utility Billing System
- Solicitation number
- 27-28
- Issued by
- Hartford County, Connecticut
About this file
This is a Request for Proposal (RFP) issued by Norwich, City of in Connecticut for an Enterprise Resource Planning (ERP) and Utility Billing System replacement. The procurement seeks vendors to replace the City's current on-premise Microsoft GP platform used for ERP functions and Cogsdale CIS platform used for utility billing operations, which are reaching end of life. The project scope also includes implementation of a customer portal and meter data management (MDM) solution. The solicitation opened October 26, 2026 at 10:45 AM EDT and closes December 11, 2026 at 2:00 PM EST. Vendor questions are accepted from October 26, 2026 at 11:00 AM EDT through November 13, 2026 at 4:00 PM EST. The target completion date for system replacement is the third quarter of 2028. The RFP is open to all vendors, and responses should be directed to Karl Klein at the City of Norwich, 100 Broadway, Norwich, Connecticut 06360, by telephone at 860-823-3706 or email at kklein@cityofnorwich.org.
Delivery terms are Free On Board Destination, with payment terms to be specified by the vendor. No estimated total value is listed in the solicitation. The current environment consists of on-premise deployments of Microsoft GP for ERP and Cogsdale CIS for utility billing. No set-asides, incumbent information, or specific funding requirements and sources are identified in this solicitation document.
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Text version
Solicitation Number: 27-28
ERP and Utility Billing System
Request for Proposal (RFP)
Norwich, City of
October 26, 2026 - December 11, 2026
Page:2
General Header Information
This bid has no questions defined.
27-28
No. 27-28 Title: ERP and Utility Billing System Start Date: October 26, 2026 at 10:45:00 AM EDT End Date: December 11, 2026 at 2:00:00 PM EST Vendor Q&A Start Date: October 26, 2026 at 11:00:00 AM EDT Vendor Q&A End Date: November 13, 2026 at 4:00:00 PM EST Estimated Total Value:
Who can respond to this bid? : All Vendors Description: NPU currently utilizes an on-premise deployment of the Microsoft GP platform for its ERP and the Cogsdale CIS platform for its Utility Billing functions. The current platform is reaching end of life and the target to complete replacement is 3rd quarter of 2028. NPU is exploring options to replace both applications, and to implement a customer portal and meter data management (MDM) solution.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Norwich, City of
Karl Klein 100 Broadway NORWICH CT, 06360 United States Tel: 8608233706 Fax:
kklein@cityofnorwich.org
Contact Details: If you have any questions, please contact:
Karl Klein 100 Broadway NORWICH CT, 06360 United States Tel: 8608233706 Fax:
kklein@cityofnorwich.org
Selected Categories:
Page:3
Documents:
RFP 27-28 NPU Business Enterprise FP.pdf
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
File details come from the government source that posted it. Updated .