Enterprise Resource Planning (ERP) System Software

The City of Nashua, New Hampshire is requesting proposals for a fully integrated, Windows-based Enterprise Resource Planning (ERP) system software with a proposal due date of September 30, 2026 at 3:00 PM EST, and a mandatory pre-bid meeting on July 28, 2026 at 1:00 PM EST at City Hall Auditorium or via Zoom.

The scope encompasses core modules for Financial, Payroll, Human Resources, Tax, and Utility Billing, with additional desired functionality in Document Management, Licensing and Permitting, Event Management, and Timekeeping. The system must be cloud-based and highly configurable with demonstrated experience in public sector government accounting, budgeting, human resources management, procurement, and treasury functions. The City operates with an annual budget of approximately $384 million, serves a population of about 90,000, and manages approximately 3,500 full-time and part-time employees across multiple departments including the School District, DPW, Police, Fire, and Library.

Vendors must demonstrate successful implementations in at least five cities and five school districts of similar size and complexity within the past five years. Data conversion requirements include five years of historical financial data, four years of payroll history, and comprehensive conversion of all active master files and transaction records. The implementation follows a phased approach spanning 48 months from contract acceptance, with core financial functions migrating first, followed by HR and Payroll functions aligned with the City's fiscal year (ending June 30) and calendar year requirements.

The City will conduct reference checks on all proposed project team members and reserves the right to reject or require replacement of any key personnel. Short-listed vendors will participate in on-site demonstrations from November 16 to December 11, 2026, with an anticipated project start date of February 1, 2027. The City expects to award a maintenance contract for ten years with five one-year renewal options. Detailed cost proposals must follow the format specified in Appendix B, with all items not defined in the scope shown separately as optional modules or tasks and priced separately.