Dispatch phone system

This is an informational-only Request for Information (RFI) issued by the Nevada Department of Public Safety's Records, Communications and Compliance Division on behalf of the Churchill County PSAP (Public Safety Answering Point). The RFI seeks solutions for a new dispatch phone system that can integrate with the agency's CAD (Computer-Aided Dispatch) system and utilize AI technology to triage phone calls, provide location services, video feed capabilities, and translation services. The objective is to improve the management of phone call volume and benefit the Communications Bureau's operations. Responses to the RFI are due by 2:00 pm on May 2, 2024. While no contract award will result from this RFI, the information gathered may be used for budget justification or to develop a subsequent solicitation.

This is an informational solicitation only, and no evaluation or award will be made pursuant to Nevada Revised Statute 333.335(7). The RFI does not provide any details on pricing terms, set-asides, incumbent vendors, funding requirements or sources, or other financial information. The Division is seeking an annual cost estimate for the proposed dispatch phone system solution but has not disclosed a budget range or potential award value.