Dell powerstores maintenace and support

The City of Philadelphia is soliciting quotes for Dell PowerStores maintenance and support under a small order purchase due August 18, 2026, to be awarded as a whole or by line item to the lowest responsive and responsible bidder, with a maximum annual contract value of $99,000 adjusted annually by CPI-U.

Bidders must quote all 28 line items to be eligible for award. The scope covers ProSupport Plus Mission Critical and standard ProSupport renewal packages for four PowerStore 1000 DPE FLD BSC units, four AppSync for PowerStore software packages, and six BASE SWT DS6620 network switches. Support includes 7x24 technical support and 4-hour on-site emergency dispatch service. Coverage periods vary by asset: PowerStore units and network switches from March 2026 through March 2028 and September 2028 respectively; AppSync software from December 2024 through November 2026. All line items reference existing serial numbers, indicating renewals of current Dell EMC support agreements rather than new equipment purchases.

The resulting contract is structured as a Requirements contract with an initial term of 12 months from award and potential renewal for up to three additional one-year periods, not to exceed four years total. For renewals, sellers may request price increases capped at 4% or the actual CPI-U percent change for Philadelphia, whichever is less, submitted in writing at least 30 days before contract expiration. No services shall commence until the department notifies the seller to proceed.

Bidders must submit an executed Consent and Authorization Agreement through PHLContracts prior to quote closing and maintain minimum insurance including Workers' Compensation at statutory limits, General Liability at $500,000 per occurrence, and Automobile Liability at $300,000 per occurrence. Quotes must be submitted electronically and remain valid for 60 days. All prices are quoted net, FOB Destination Point, exclusive of taxes. Payment is made by electronic deposit only after product delivery and City approval. The contract is governed by Pennsylvania law.