DCR Reinstatements, Upgrades and Remote Support

The Florida Division of Administrative Hearings (DOAH), located in Leon County, is procuring a single-source purchase of Digital Court Recorder (DCR) equipment and related services valued at $56,880. The procurement includes the reinstatement of 23 DCR 4-channel Software-as-a-Service (SAS) licenses and 23 new 8 mic/line input USB mixers with 10 outputs (3rd Generation), along with DCR upgrades consisting of the DCR 4-channel Software Suite with a 12-month SAS subscription and channel expansions. Deliverables encompass remote setup, installation, per-system training, and applicable shipping and handling costs. The procurement is mission-critical, as the DCR product line is purpose-built for capturing multichannel audio and video in court settings. The posting date is May 5, 2026, with the deadline for submission of information set for May 27, 2026. No specific bidders' meetings or site visits have been identified in the available documentation.

This procurement has been designated as a single-source purchase, limiting responses to BIS Digital, Inc., which has been identified as the exclusive developer, designer, and manufacturer of the DCR product suite and the only authorized distributor and support provider for these products within the United States. The single-source justification is based on the unique and proprietary nature of the DCR product line and the lack of competitive alternatives in the marketplace. No set-aside designations for disadvantaged enterprises or specific organizational restrictions have been noted in the procurement documents. BIS Digital, Inc. is the incumbent vendor and current contractor for DCR services, making integration with existing infrastructure seamless. The procurement has received approval from Scott Rioux (Deputy Chief Information Officer), Jeff Russell (Chief Information Officer), Cindy Ardoin (Budget Officer), and Patricia Kenyon (Operations Manager), with Patricia Kenyon serving as the primary contact at (850) 488-9675 or Patricia.Kenyon@doah.state.fl.us.