CONTRACT: Vehicle Glass Replacement and Installation Service

The State of New Hampshire, through its Department of Administrative Services, Bureau of Purchase and Property, is soliciting bids for a Vehicle Glass Replacement and Installation Service contract (Bid Number 2617-23) covering all ten counties in the state. The procurement seeks qualified vendors to provide windshield replacement, installation, and repair services that meet National Auto Glass Specifications (NAGS) requirements, with both on-site and drop-off service options. Vendors must submit pricing based on the total net high discount from the NAGS Calculator/Price Listing & Catalog, with estimated annual requirements of 89 windshield replacements and 13 chip repairs across nine counties, and 32 windshield replacements and 3 chip repairs in Coos County. The bid was posted on June 2, 2023, with a closing date of June 14, 2023, at 9:00 AM EST, and vendor questions were due by June 9, 2023. Key evaluation criteria include pricing, discount rates, and comprehensive service capabilities, with vendors required to provide hourly labor rates, material costs, and overall discounts from the NAGS pricing standard.

The contract does not appear to have specific set-aside designations for disadvantaged enterprises. The contract was ultimately awarded to Marbucco Corp. (doing business as Granite State Glass), who submitted the lowest bid at $34,350.00, undercutting the competing bid from Glass America. The successful vendor must maintain commercial general liability insurance of at least $1,000,000 per occurrence and $2,000,000 aggregate, along with workers' compensation insurance. The contract will commence on July 1, 2023, or upon Governor and Executive Council approval, with an initial five-year term and potential two-year renewal options. Vendors are required to provide a one-year warranty covering 100% of repair or replacement costs and submit quarterly and annual usage reports. The contract is non-exclusive, allowing the State to retain additional contractors at its discretion, with payment to be made via ACH or procurement card within thirty days of invoice receipt and service acceptance.