Community Resource Library Integration for SDOH

UW Medicine Supply Chain is conducting a Request for Proposals (RFP #4007) to procure a Community Resource Library Integration solution focused on Social Drivers of Health (SDOH) across multiple Washington State counties. The procurement seeks a comprehensive social care network platform that enables provider-initiated, community-based organization (CBO)-initiated, and self-referrals through an integrated electronic health record (EHR) system, specifically targeting integration with Epic. Bidders must demonstrate at least three years of experience implementing community resource management software for large academic medical institutions, with successful implementations at a minimum of three medical institutions. The solution must include a robust database of local resources within the Seattle and King County area, provide health education materials, facilitate social service referrals, and support patient self-service portal access. Key evaluation criteria include vendor qualifications, functional capabilities, technical requirements, application support, security specifications, and pricing structure. Critical dates include a bidders' questions deadline of December 16, 2024, UW Medicine's response deadline of December 20, 2024, and a proposal submission deadline of January 10, 2025 at 3:00 PM Pacific Time. Top finalist presentations are scheduled for the week of January 20, 2025, with notification of the Apparent Successful Bidder expected by February 7, 2025.

The procurement appears open to a wide range of vendors, with potential opportunities for minority and women's business enterprises (MWBE), though specific set-aside percentages were not detailed in the documentation. The initial contract term is planned for March 2025 through February 2028, with UW Medicine reserving the right to extend the contract for up to nine years total. Bidders must register in UW Medicine's vendor management system and maintain good standing. The RFP may result in up to two contract awards, with pricing required to include all necessary costs for contract completion. Price escalation is not permitted during the initial term, with subsequent increases limited to 2% and requiring 30-day notice. While a specific budget range was not disclosed, vendors must provide comprehensive pricing models including one-time implementation costs, recurring annual licensing fees, and on-demand professional services rates. Technical requirements mandate that all data be stored and processed within the United States, with vendors expected to maintain appropriate security certifications such as SOC 2 Type 2 or HITRUST, and provide robust disaster recovery capabilities.