Cloud-based Policy Management Solution

Connecticut State Colleges and Universities (CSCU) is issuing Request for Proposal 26-1368112 for a comprehensive, cloud-based Policy Management Solution to serve its four state universities, one online college, and twelve community college campuses across Connecticut, collectively serving approximately 75,000 students. The solicitation, posted on March 17, 2026, with a deadline of April 30, 2026 at 1:00 PM EDT, seeks a Software-as-a-Service (SaaS) solution providing a centralized platform for managing institutional policies, procedures, standards, and guidelines across the multi-campus higher education environment. Deliverables include a cloud-hosted, browser-based policy management platform with configurable approval workflows, role-based permissions, a public-facing policy library, version control and historical tracking, search functionality, and integration capabilities with institutional identity management systems and other enterprise applications. The solution must maintain at least 99.9% monthly uptime availability, provide 24/7/365 technical support with severity-level-based response times, perform daily backups with 24-hour restoration capability, and include implementation services encompassing data migration, system configuration, training, and user documentation. All institution data must be hosted and processed within the United States. Evaluation criteria include functional and technical requirements, service support and maintenance capabilities, and cost, with awards made to the proposer offering the best value as determined by CSCU. The vendor question and answer period runs from March 17, 2026 at 3:15 PM EDT through April 6, 2026 at 1:00 PM EDT, with proposals subject to public opening via Webex on April 30, 2026.

All vendors are eligible to respond to this opportunity with no designated set-aside restrictions identified in the solicitation materials. The contract will be effective June 1, 2026, through May 31, 2031, with potential extensions for five additional one-year periods by written amendment. The contractor must carry comprehensive insurance including $2,000,000 Combined Single Limit liability coverage, $5,000,000 Technology Errors & Omissions/Professional Liability Insurance, and $5,000,000 Cyber Liability Insurance, and must provide annual SOC 1 (Type 2) and SOC 2 (Type 2) security reports. Pricing submissions must include all hosting, licensing, implementation, and support costs with quotes valid for a minimum of three years and two optional renewal increases specified separately, clearly distinguishing one-time implementation fees from recurring annual fees. Participation by CSCU institutions is voluntary, and the contract is subject to Connecticut General Statutes, state ethics laws, nondiscrimination requirements, and FERPA compliance, with restrictions on artificial intelligence training using institutional data. No estimated total contract value is specified in the solicitation materials; the maximum contract value is to be determined pending proposal submissions. Interested vendors should direct inquiries to Amy Horn, Associate for Procurement, Contracting and Compliance at CT State Colleges & Universities, 61 Woodland Street, Hartford, Connecticut 06105, via telephone at 860-723-0169 or email at amy.horn@ct.edu.