35555_May_18_26_solicitation_doc.pdf

This is a Request for Proposal (RFP) solicitation document issued by Connecticut State Colleges & Universities (CSCU) for a cloud-based Policy Management Solution. The solicitation, designated as RFP 26-1368112 with GovTribe ID 35555, seeks a Software-as-a-Service (SaaS) platform to manage institutional policies, procedures, standards, and guidelines across CSCU's four state universities, one online college, and twelve community college campuses serving approximately 75,000 students. The solicitation opened on March 17, 2026 at 3:00 PM EDT with a proposal deadline of May 11, 2026 at 1:00 PM EDT. The vendor question and answer period runs from March 17, 2026 at 3:15 PM EDT through April 21, 2026 at 1:00 PM EDT. Proposals will be publicly opened via Webex on April 30, 2026. The contract will be effective June 1, 2026 through May 31, 2031, with potential extensions for five additional one-year periods by written amendment.

The required deliverables include a cloud-hosted, browser-based policy management platform with configurable approval workflows, role-based permissions, public-facing policy library, version control, historical tracking, search functionality, and integration capabilities with institutional systems. The solution must maintain 99.9% monthly uptime availability, provide 24/7/365 technical support with severity-level-based response times, perform daily backups with 24-hour restoration capability, and include implementation services encompassing data migration, system configuration, training, and user documentation. All institutional data must be hosted and processed within the United States. Pricing submissions must include all hosting, licensing, implementation, and support costs with quotes valid for a minimum of three years and two optional renewal increases specified separately. The contractor must carry comprehensive insurance including $2,000,000 Combined Single Limit liability coverage, $5,000,000 Technology Errors & Omissions/Professional Liability Insurance, and $5,000,000 Cyber Liability Insurance, and must provide annual SOC 1 (Type 2) and SOC 2 (Type 2) security reports. Payment terms are Net 45 with Free On Board Destination delivery. All vendors are eligible to respond with no designated set-asides. Inquiries should be directed to Amy Horn, Associate for Procurement, Contracting and Compliance, at 860-723-0169 or amy.horn@ct.edu.