Checkpoint Wait Time Monitoring - BDL

The Connecticut Airport Authority (CAA) has issued a Request for Information (RFI No. 2025-003) for a Queue Management System (QMS) at Bradley International Airport (BDL) located in Hartford County. The procurement seeks vendors capable of purchasing and installing a comprehensive system to monitor and display security checkpoint wait times, with the primary objective of providing real-time information to travelers to help them make informed decisions about their airport experience. The RFI is open to all vendors and focuses on implementing technology that will accurately track and communicate security checkpoint wait times. The solicitation period runs from January 29, 2025, at 11:00:00 AM EST through March 05, 2025, at 1:00:00 PM EST, during which potential vendors can submit their proposals. All inquiries and communications should be directed to Kevin Lynch at procurement@ctairports.org. The payment terms are set at Net 45 Days with Free On Board Destination delivery terms, and the solicitation currently has no defined line items or specific evaluation criteria detailed in the available documentation.

The RFI does not specify any set-aside designations or restrictions on responding organizations, indicating that the procurement is open to a wide range of vendors. No incumbent vendors or current contractors are mentioned in the documentation, and there are no details provided about existing infrastructure that might require integration with the new Queue Management System. Similarly, no estimated total value or specific budget range is disclosed in the solicitation documents. The system is expected to be implemented at Bradley International Airport, with the goal of enhancing passenger experience by providing transparent and accurate wait time information. The technology solution will likely involve hardware and software components capable of real-time monitoring and display of security checkpoint wait times, though the exact technical specifications are not elaborated in the current RFI documents.