C24935016 Lifeguard Dispatch Software Services
Closed State & local contract opportunity Posted
- Solicitation number
- 0000034535
- State
- California
- Responses due
Opportunity facts
- UNSPSC code
- Point of contact
-
- Hawre Faraj hawre.faraj@parks.ca.gov (619) 688-3264
Opportunity details come from caleprocure.ca.gov. Updated .
About this opportunity
The California Department of Parks and Recreation, San Diego Coast District is soliciting bids for a comprehensive Lifeguard Dispatch Software Services contract (Bid Number C24935016) covering San Diego County, San Diego City, Rancho San Diego CDP, and San Diego Country Estates CDP. The procurement seeks a vendor to provide a district-wide dispatching platform supporting the Lifeguard Program with capabilities for approximately 225 users, including individual account creation. Key deliverables include a software solution encompassing computer-aided dispatch, incident reporting, communications, and training services, with additional features such as public safety reporting, analytics, digital forms, staff compliance dashboards, and public broadcasting capabilities. The contract requires 24/7/365 support services, free in-person training at the Carlsbad State Beach North Sector Office, and compatibility across multiple devices. Bids must be submitted electronically in PDF format to hawre.faraj@parks.ca.gov by March 24, 2025 at 3:00 PM PST, with a contract term spanning from May 1, 2025 through April 30, 2027.
The solicitation includes provisions for small business preferences, offering a 5% bid preference for certified small businesses or non-small businesses subcontracting 25% to certified small businesses. While Disabled Veteran Business Enterprise (DVBE) participation requirements have been waived, DVBE incentive programs remain applicable. Bidders must submit multiple required forms, including the Bidder Declaration (GSPD 05-105), DVBE Declarations, Service Contract Bid Form, Darfur Contracting Act Certification, and Generative AI Reporting Fact Sheet (STD 1000). Insurance requirements include general liability, motor vehicle liability, and worker's compensation coverage. The contract necessitates comprehensive software infrastructure supporting district-wide aquatics operations, including mobile network and hardware for incident documentation. While specific budget ranges are not explicitly stated, the comprehensive nature of the dispatching platform and support services suggests a significant investment in technological infrastructure for public safety communications.
Opportunity text
The program will support the District¿s Lifeguard Program to ensure public safety across all San Diego Coast beaches. The Contractor shall provide Dispatching, Incident Reporting, Communications, and Training services as specified below for an estimated 225 users, with the ability for users to create individual accounts. Contractor agrees to provide the necessary infrastructure to support the district-wide dispatching platform for the district¿s aquatics operations. The contract covers the dispatching platform, the mobile network and the hardware required to capture and document incidents. Additional attributes include public safety reporting and analytics, public informational dashboard, inner agency communications, digital forms, staff and compliance dashboard and public broadcasting capabilities. That is complete and in accordance with the plans and specifications set forth in the Scope of Work (Exhibit A - Attachment I), including any addenda issued prior to the bid opening date.
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