Bus Wash System Maintenance and Repair Services

The City of Tempe is issuing a Request for Quotation (RFQ) to establish a term contract for maintenance and repair services for two automatic bus wash systems and related components at the East Valley Bus Operations and Maintenance (EVBOM) facility. This procurement seeks a qualified contractor to provide comprehensive maintenance, inspection, diagnostic, and repair services for NS Corporation 5000 Series bus wash systems, including scheduled monthly and annual maintenance, emergency services, parts replacement, bus wash soap supply, and reverse osmosis water rinse equipment maintenance. The contract term is one year with four optional one-year renewals. Key deliverables include preventative maintenance support, 24/7 emergency response capabilities, local parts inventory maintenance, and diagnostics for the specified wash systems. Required qualifications include 10-year background checks for all employees, compliance with safety and conduct requirements, and demonstrated ability to maintain local parts inventory for rapid response. Evaluation will be based on a 100-point system comprised of cost (30 points), qualifications (20 points), performance ability (20 points), warranty and parts availability (15 points), response time (10 points), and proposal quality (5 points). The RFQ was posted on September 9, 2025, with inquiries due by September 23, 2025, and quotations due on October 8, 2025, at 3:30 p.m. Arizona local time.

The City actively encourages participation from small businesses, BIPOC-owned enterprises, and disadvantaged firms in this procurement, though no specific set-asides or restrictions limiting competition to particular entity types are indicated. All responding contractors must comply with Arizona House Bill 2488, providing an affidavit certifying they do not use forced labor of ethnic Uyghurs in the People's Republic of China, a mandatory compliance requirement for public procurement in Arizona. The procurement requires integration with existing NS Corporation 5000 Series vehicle wash systems (specifically models 5220, 5400, and 5420) currently in operation at the EVBOM facility; contractors must demonstrate familiarity with these specific systems and their components including wrap brushes, side brushes, air retracts, fiber and foam brush pelts, and curtain systems. Pricing structure includes a fixed monthly fee for scheduled maintenance, variable hourly rates for unscheduled maintenance during different time periods including holidays, and a designated markup percentage for repair parts excluding proprietary items. The City reserves the right to award the contract based on the most advantageous proposal, and no specific budget range or award value has been disclosed in the solicitation materials.