Bullock Texas State History Museum Point of Sale System

The State Preservation Board (SPB) of the State of Texas is seeking an EMV-compliant Point of Sale (POS) and Customer Relationship Management (CRM) software provider for the Bullock Texas State History Museum (TSHM). The selected vendor must provide a cloud-based POS and CRM solution that can integrate with the museum's upcoming website, process transactions through a third-party gateway within 24 hours, and offer robust reporting capabilities to support the museum's business operations. Key requirements include supporting multi-tiered memberships, group sales, customized discounts, and accessibility standards. The awarded contractor will be responsible for data migration, training, and ongoing support services. Respondents must attend a mandatory pre-bid conference on May 22, 2024, and submit proposals by June 27, 2024. The initial contract term is 3 years with the possibility of renewal.

The SPB has determined that subcontracting opportunities are probable under this contract, and all respondents, including State of Texas certified Historically Underutilized Businesses (HUBs), must submit a completed HUB Subcontracting Plan (HSP) with their bid response. The contracting agency has identified an HUB goal of 21.1% for this solicitation. The current POS and CRM system used by TSHM is Blackbaud Altru, and the SPB's estimated initial implementation budget is approximately $25,000, with an estimated annual service and maintenance budget of $45,000. No set-asides or incumbent vendors are mentioned in the provided documents.