ESBD_359249_1717712943090_SIGNATURE REQUIRED Questions and Answers Addendum.pdf
PDF 153 KB Posted
- Solicitation number
- 809-24-0006
- Issued by
- Texas
About this file
This document is an Addendum to the Solicitation #809-24-0006 for the Bullock Texas State History Museum Point of Sale System, issued by the State Preservation Board. The Addendum provides answers to questions submitted by potential Respondents, including clarification that the RFP is open to any CRM vendor and that reserved seating is not a required feature. The Museum anticipates needing 5 EMV-compliant payment terminals. Contractors are allowed to submit responses in their own format, and additional information such as front matter and appendices can be included. The Museum had an attendance of 336,914 in 2023 and is looking to improve upon its current provider's limitations, such as inability to use EMV terminals, waive online fees, report daily sales, track member benefits, offer gift cards, and integrate with third-party software.
The Bullock Texas State History Museum is seeking an EMV-compliant POS and CRM software provider that can meet its business needs and payment processing configuration. The proposal submission deadline is June 27, 2024 by 2:00pm CST. No further details are provided regarding pricing terms, set asides, incumbents, funding requirements, or other salient information.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
State Preservation Board Questions & Answers Addendum
Solicitation #809-24-0006 Bullock Texas State History Museum Point of Sale System
POSTING DATE: 6/6/24
PROPOSAL SUBMISSION DEADLINE: Thursday, June 27, 2024 by 2:00pm CST
Addendum item #1: To answer questions from potential Respondents which were submitted for clarification.
ACKNOWLEDGE RECEIPT OF THIS ADDENDUM BY RETURNING THIS SIGNED FORM WITH YOUR PROPOSAL.
BY: ___________________________________________
Representative Name and Title
1. Are you able to disclose which CRMs you are having participate in this RFP process?
Answer: We do not have a designated list of vendors. The RFP is open to proposals from any and all CRM vendors.
2. I read in the proposal that you are looking for a system that accommodates reserved seating, is that something that is a MUST when searching for a new system?
Answer: No, reserved seating is not required to be considered.
3. How many physical machines will need to be licensed to meet the operational needs of the museum? Front of house and back of house quantities will be great.
Answer: Software must be compatible with physical EMV-compliant payment terminals. The Museum anticipates 5 payment terminals will be required.
4. Reference RFP Page 5, Section II - Solicitation Requirements, B. Contents of Proposal. Are Items 2 through 5 required to be submitted on the forms provided on RFP pages 13-17, or are Contractors allowed to submit the required responses in their format / own documents, so long as the items are responded to in the same order?
Answer: Contractors are allowed to submit the required responses in their own format, as long as all of the required information is included. Items can be out of order as long as they are labeled according to each required item.
5. Are front matter, e.g. Cover Page, Table of Contents, Cover Letter, Executive Summary, etc.
allowed to be submitted? Are Appendices allowed to be submitted?
Answer: Yes, additional information is allowed to be submitted, as long as all required information is submitted as well.
State Preservation Board Questions & Answers Addendum
Solicitation #809-24-0006 Bullock Texas State History Museum Point of Sale System
6. What was the annual attendance in 2023?
Answer: The Bullock Museum had an overall attendance of 336,914 in CY2023.
7. What are some of the challenges the Museum has faced with its current provider?
Answer: With its current provider, the Bullock Museum is unable to 1) use EMV-compliant payment terminals, 2) waive online fees on a program-by-program basis, 3) report daily sales by amount, program, payment method, and custom accounting code, 4) have museum members track their membership benefits and visitation history, 5) offer gift cards to guests, 6) create custom payment links for group reservations, 7) utilize open API to sync data with third-party business intelligence software.
File details come from the government source that posted it. Updated .