Bookstore Services

Clovis Community College is seeking a comprehensive bookstore services vendor through a Request for Proposal (RFP 2022-4-C) located in Chaves County, New Mexico. The procurement seeks an innovative vendor to manage and operate the campus bookstore, with a focus on creating an exciting customer experience and providing convenient, low-cost services for approximately 5,720 students. Key deliverables include implementing a comprehensive textbook rental program, offering used textbook buyback options, providing digital course materials, and developing advanced e-commerce and marketing strategies. The proposal seeks a vendor capable of transforming the traditional bookstore model while supporting the institution's academic mission. The contract is for an initial twelve-month term beginning June 1, 2022, with potential renewals up to nine additional twelve-month terms, not exceeding ten total years. Proposals are due on March 3, 2022, at 3:00 PM Mountain Time, with an optional pre-proposal meeting having been held on February 17, 2021. The evaluation criteria will prioritize implementation plan (30%), economy and price (40%), and capacity and experience (25%), with the bookstore occupying a 2,106 square foot space plus an additional 922 square foot storage area.

The RFP indicates potential preference for resident and resident veteran businesses, though specific set-aside percentages are not explicitly detailed. The current incumbent vendor is Valore Campus, which suggests potential transition considerations for the incoming provider. The college currently operates the bookstore in a physical space measuring 2,899 square feet, as depicted in the attached floor plan, which will require seamless technological and operational integration by the new vendor. While specific budget ranges are not explicitly stated, the RFP suggests the college is seeking a financially efficient solution that can reduce course material costs and generate revenue. The selected vendor will be responsible for managing all aspects of bookstore operations, including inventory management, sales, customer service, and technological infrastructure. Existing infrastructure includes the current physical space, and the vendor will be expected to leverage and potentially upgrade technological systems to meet the college's objectives of creating a modern, student-friendly bookstore experience.