BID 9885 2019 PRI to SIP Trunking Replacement Project

Troy School District in Michigan is issuing a Request for Quote (RFQ) for Session Initiation Protocol (SIP) Trunk Services to replace existing Primary Rate Interface (PRI) circuits, representing a telecommunications infrastructure modernization project. The District seeks qualified vendors to provide SIP trunking services capable of supporting 36 simultaneous calls (burstable to 50) with approximately 2,600 Direct Inward Dial (DID) numbers across the school district's 20+ locations, with the primary installation point at the Services Building, 4420 Livernois Road, Troy, Michigan. Sealed proposals must be submitted by 11:00 a.m. local time on May 23, 2019, with public opening and reading of bids to follow immediately thereafter. Written technical questions must be submitted by noon on May 9, 2019, to daylward@abilita.com and panker@abilita.com, and site visits may be arranged by contacting Beth Soggs at (248) 823-5061. Vendors must demonstrate at least five years of successful experience in similar work, provide five recent references preferably from school districts, submit notarized familial disclosure statements and Iran Economic Sanctions Act compliance certifications, and comply with criminal background check requirements for on-site personnel under Michigan's School Safety Initiative legislation. Pricing proposals must itemize all monthly recurring charges for SIP trunk services, DID numbers, and Session Border Controller equipment, as well as non-recurring charges for installation, DID porting, and migration costs, with all pricing remaining valid for 90 days from submission. The contract term is 36 months with implementation required within 30 days of award, as the current Windstream PRI contract expires July 17, 2019, and the District is not exempt from Michigan sales and use taxes on permanently incorporated materials.

No specific set-aside designations or restrictions limiting organizational types are detailed in the procurement documents, nor are disadvantaged enterprise requirements mentioned. The incumbent contractor is identified as Windstream, providing the current PRI circuits that are being replaced. The selected vendor must provide carrier-owned and maintained customer premise equipment with PRI circuit output compatibility with the District's existing Mitel Connect phone system (release 21.86.1828.0), along with 24/7/365 network monitoring and support from a live Network Operations Center with local account representatives preferably based in Michigan. Successful bidders with proposals valued at $50,000 or more must provide a performance and payment bond equal to 100% of the bid amount. While no specific budget range is disclosed in the procurement documents, the project scope, infrastructure requirements, and bonding threshold suggest a contract value likely exceeding $50,000. Vendors may submit optional alternative bid configurations featuring a dedicated 10 MB SIP access circuit for enhanced service redundancy or performance.