UNSPSC 43191614: Phone voice converters

Smart devices used to change the user voice for personal and official usage also can be a device that converts spoken language to text

UNSPSC 43191614 Phone voice converters (Commodity) covers headsets, adapters, and related telephone accessories that state and local governments procure for call centers, public safety operations, and general office communications. Recent solicitations show purchasing spread across multiple jurisdictions and use cases — from Broward County's indefinite-quantity contract for Plantronics and JPL headsets serving 911 Public Safety Answering Points and county agencies, to South Dakota's statewide annual telephone equipment and supplies contract, to school district maintenance and repair services involving Nortel/Avaya telephone systems at Hillsborough County Public Schools. The work is fundamentally transactional: governments issue RFPs, RFQs, and ITBs for hardware, accessories, and associated services; most recent opportunities emphasize authorized reseller status, competitive pricing on firm unit or hourly rates, and compliance with local business preferences or small business encouragement goals.

Issuing bodies span state procurement offices (South Dakota Office of Procurement Management, Mississippi Department of Information Technology Services), large counties (Broward, Hillsborough), city governments (Charlotte, North Carolina; District of Columbia), school districts (Hillsborough County Public Schools serving 225,000 students), and regional purchasing cooperatives. Broward County and Hillsborough County Public Schools appear repeatedly in the recent activity block, indicating sustained demand from large public employers. Geographic concentration includes Florida (Broward, Hillsborough), Texas (TDCJ procurement), South Dakota, Mississippi, North Carolina, and the District of Columbia. Representative opportunities include Broward County's GEN2132410B1 (RFQ, due July 17, 2026) for Plantronics and JPL headsets with authorized-reseller requirements and local-business tie-breaker consideration; South Dakota's 26IFB19766 (IFB, due August 3, 2026) for annual telephone equipment and supplies; and Hillsborough County Public Schools' 26101ITBMST (ITB, due April 8, 2026) for supplemental maintenance and repair of Nortel/Avaya telephone systems and Honeywell security panels, including emergency response at two-hour intervals. Award is typically made to the lowest responsive, responsible bidder; price holds range from 30 to 90 days post-bid.