UNSPSC 43202201: Telephone piece parts

Miscellaneous component pieces used to construct a telephone

UNSPSC 43202201 Telephone piece parts (Commodity) encompasses headsets, adapters, and replacement components that state and local governments procure for contact centers, emergency dispatch centers, and general office communications. Recent solicitations show agencies buying monaural and binaural headsets with noise-canceling capability, replacement ear cushions, Y adapters for trainers, mute switches, plug adapters, and wireless push-to-talk devices. The issuing bodies span large county governments, state departments, and major school districts; Broward County and Hillsborough County Public Schools (HCPS) appear as repeat buyers, with HCPS soliciting repair and maintenance services for Nortel/Avaya systems and coordinating telephone infrastructure across 235 schools. Florida and Texas jurisdictions dominate recent activity, with the District of Columbia and South Dakota representing secondary markets. State agencies in Florida and Texas frame these purchases around emergency services (911 PSAPs), criminal justice operations, and education IT equipment.

Recent solicitations include Broward County's open-end indefinite-quantity contract for Plantronics and JPL headsets and accessories supporting the Office of Regional Communications and Technology and 911 answering points (IFB GEN2132410B1, bids due July 17, 2026); the State of South Dakota's annual contract for telephone equipment and supplies to various state locations (IFB 26IFB19766, due August 3, 2026); and the District of Columbia School System's blanket purchase agreement for headsets and adapters restricted to pre-qualified DCSS IT Equipment vendors (RFQ FY26-OUC-RFQ-BPA, due March 23, 2026). Broward County's solicitation emphasizes authorized reseller status for brand manufacturers, local-business preferences under county code, and price-hold requirements during the initial contract term. The Florida school district market requires firm fixed hourly labor rates structured alongside material markups capped at 15 percent, with multi-year renewal options and CPI-indexed price adjustments.