AccessGen Client Server Encyclopedia (CSE) Edit Software Maintenance
Closed State & local contract opportunity Posted
- Solicitation number
- HHS0017715
- State
- Texas
- Responses due
Opportunity facts
- Jurisdictions
- NIGP code
- UNSPSC codes
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 81161501 Software application administration service
- 81112200 Software maintenance and support
- 81112201 Maintenance or support fees
- 81112204 Operating system software maintenance
- 81112208 Security and protection software maintenance
- 81112215 Content management software maintenance
Show all 27
- 81112216 Educational or reference software maintenance
- 81112218 Network application software maintenance
- 81112205 Database management system software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81112217 Industry specific software maintenance
- 81112220 Server software maintenance
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- Point of contact
-
- Samantha Arriaga samantha.arriaga@hhs.texas.gov (512) 406-2507
Opportunity details come from txsmartbuy.com. Updated .
About this opportunity
The Texas Health and Human Services Commission is requesting bids for AccessGen Client Server Encyclopedia (CSE) Edit Software Maintenance services under IFB HHS0017715, with bids due August 3, 2026 at 10:30 a.m. Central Time and questions due July 22, 2026. This is a remote software maintenance contract serving both HHSC and the Department of State Health Services.
The scope encompasses maintenance for AccessGen CSE-Edit, a productivity tool providing agency developers direct access to the CA Gen Encyclopedia, the central repository for the Medicaid Management Information Systems. Services must be delivered Monday through Friday, 8 a.m. to 5 p.m. Central Time, with a four-hour response requirement for standard service calls and one-hour response for emergency services. Service location is 701 W. 51st Street, Austin, Texas 78751, HHS Region No. 7.
Bidders must demonstrate a minimum of five years of relevant experience and assign personnel with at least three years of relevant experience. Three verifiable references for similar services within the last five years are required. Insurance must include workers' compensation, commercial general liability of $1 million per occurrence, commercial automobile liability of $1 million combined single limit, professional liability errors and omissions of $1 million, and umbrella liability of $1 million.
The initial contract term runs September 1, 2026, through August 31, 2027, with two optional renewal periods through August 31, 2029 and one additional one-year extension option at HHSC's discretion. Pricing must be submitted as firm, fixed prices on Exhibit C, inclusive of all labor, equipment, materials, supplies, and related expenses. The historical spend for similar services was $81,204 for the period September 1, 2025, through August 31, 2026, provided as a guideline only. Price adjustments may be correlated with the Consumer Price Index using Bureau of Labor Statistics Region VI data, and contractors must immediately implement any available price decreases. All work product is owned by HHSC. Responses are due by August 3, 2026 at 10:30 a.m. Central Time, with anticipated contract start September 1, 2026.
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