27-006-LH Next Generation 9-1-1 ESInet and Public Safety Communications (8/27/26)

Macon-Bibb County, Georgia is requesting proposals for a comprehensive Next Generation 9-1-1 ESInet and public safety communications modernization solution, with sealed proposals due August 27, 2026 at noon EST and a mandatory pre-bid conference on August 5 at 10:00 a.m. The County reserves the right to award to local businesses whose bids are within 5% of the lowest responsive and responsible bid.

Proposers must demonstrate a minimum of five years of NG911 operational deployment experience and financial stability, and must provide 24/7/365 technical support with dedicated public safety personnel. The scope encompasses Emergency Services IP Network (ESInet) services, NG911 Core Services (NGCS), integration support, cybersecurity protections, GIS enablement, continuity of operations capabilities, and associated professional services. The solution must be vendor-neutral, standards-compliant, and maintain interoperability with the County's existing Harris P25 700/800 MHz trunked radio system, Harris Symphony IP-based dispatch console infrastructure, and Tyler Technologies CAD. Proposers must submit detailed pricing itemizing one-time implementation costs, monthly recurring costs, licensing, hardware, integration, GIS onboarding, training, optional services, maintenance, professional services, and future expansion/upgrade costs, along with a five-year maintenance schedule.

Evaluation criteria are Technical Compliance and Architecture (25%), Operational Fit and Workflow Alignment (20%), Redundancy, Resiliency, and Continuity (15%), Cybersecurity and Compliance (10%), Integration Capability (10%), Vendor Experience and Qualifications (10%), and Pricing and Long-Term Cost Sustainability (10%). Errors and Omission insurance of $1 million with a Best Rating of A or better is required. Written questions are due August 7, 2026 at 3:00 p.m. EST to lhardwick@maconbibb.us. Proposals must include one original plus five copies and one USB flash drive delivered to the Procurement Department, 700 Poplar Street Suite 308, Macon, Georgia 31201. No public bid opening will be held, and award will be based on subjective judgment of the review panel.