2024-72 RFP Credit Card Processing Services - Tax Collector

The Town of Fairfield, Connecticut, located in Fairfield County, is conducting a Request for Proposal (RFP) #2024-72 for credit card processing services specifically for the Tax Collector's office. The procurement seeks qualified financial institutions to provide comprehensive payment processing services for debit/credit cards and electronic payment methods, enabling residents, customers, and guests to conduct business and pay fees online or at Town facilities. Key objectives include implementing more current payment technology, offering greater security, and reducing processing fees through competitive merchant services. The contract will have an initial two-year term with potential for three additional one-year extensions at the Town's discretion. The solicitation timeline includes a vendor Q&A period from June 5, 2024, to June 20, 2024, with proposals due on June 26, 2024, at 2:00 PM EDT. Bidders must demonstrate the ability to provide secure, convenient, and technologically advanced payment processing solutions that can integrate with the Town's existing systems and meet the needs of the Tax Collector's office.

The RFP does not specify any set-aside designations or restrictions on vendor participation, indicating the opportunity is open to all qualified financial institutions. No information is provided about current incumbent vendors or existing payment processing infrastructure that would require integration. While the solicitation does not disclose a specific budget range or estimated total contract value, the Town's primary evaluation criteria appear to focus on technological capabilities, security features, and potential cost savings through reduced processing fees. The procurement will be awarded at the discretion of the Town and Tax Collector based on the proposals received. Delivery terms are specified as Free On Board Destination, with payment terms to be determined by the selected vendor. Interested parties can obtain additional information by contacting Pru O'Brien at the Town of Fairfield, located at 725 Old Post Road, Fairfield, CT 06824.