W074--Multifunction Device Lease and Support Services Atlanta VA Medical Center (VA-26 00053801)

The Department of Veterans Affairs Technology Acquisition Center seeks lease and support services for 315 multifunction devices at the Atlanta VA Medical Center and associated Community Based Outpatient Clinics across Georgia, with proposals due April 29, 2026. This procurement is a sole source award to Cynergy Professional Systems, LLC under the Veterans First Contracting Program.

Place of performance spans the Atlanta VAMC facility in Decatur, Georgia and subordinate CBOC locations throughout Georgia. The contract is valued at $40 million on a firm-fixed-price basis, with a base period of performance from May 1, 2026 through April 30, 2027. The device portfolio comprises 306 non-production and 9 production units across ten device types, ranging from 45 to 125 pages per minute, specified by manufacturer (Xerox AltaLink series) and model number.

The contractor must provide one dedicated on-site technical agent at 40 hours per week for maintenance and repair, establish a toll-free help desk with online ticketing, deliver device installation and network configuration, furnish training, and maintain break/fix services. All devices must meet Energy Star and/or FEMP Low Standby Power certification and EPEAT Bronze or higher standards. Security requirements include FIPS 140-2 compliance, secure boot and BIOS integrity checks, runtime malware detection with automatic isolation, PIV/CAC card reader integration (FIPS 201 compliant with SHA 256), and secure PIV-authenticated printing for VistA, Cerner Millennium MHR, and Windows applications with audit trail tracking. The contract requires deployment of a Secure Network Fax/Communications Service solution with primary and disaster recovery virtual servers (48 channels each), HTTPS/SFTP encryption, LDAP authentication, Active Directory synchronization, and multi-channel alert notification. The OEM must provide remote centralized management licenses, 24/7 technical support, and maintain supportability for a minimum of five years post-delivery. Deliverables include project management and implementation plans, monthly progress reports, quarterly status reviews, technical and network configuration documentation, and Authority to Operate artifacts. The NAICS code is 532420 and PSC is W074.