VISN1 Lab/Pathology/Pharmacy Courier Service

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 1 seeks laboratory, pathology, and pharmacy courier services throughout VISN1 VA Medical Centers and other designated sites, with quotations due June 15, 2026, at 4:30 PM Eastern Time and questions due May 27, 2026. This procurement is set-aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB).

Place of performance spans VISN1 VA Medical Centers across the Northeast, including facilities in Vermont, Rhode Island, New Hampshire, Connecticut, and Massachusetts, with service locations in White River Junction, Providence, Central Western Massachusetts, Manchester, West Haven, Newington, Boston, and Bedford. The solicitation encompasses 159 base-period line items covering scheduled Monday-through-Friday courier routes (approximately 250 annual trips per location), as-needed STAT and routine emergency runs to regional hospitals and state health laboratories, and overweight item surcharges for items exceeding 75 pounds. Contractor must provide coolers with ice packs to maintain required temperatures and retrieve empty coolers at all locations; real-time tracking is required for refrigerated items. For subcontracting, only certified SDVOSBs listed in the SBA certification database qualify as similarly situated independent contractors.

The contract period runs from October 16, 2026, through October 15, 2031, with a one-year base period and four one-year option periods. NAICS code is 492110, Couriers and Express Delivery Services, with a small business size standard of 1,500 employees; PSC is R602. The Quality Assurance Surveillance Plan establishes five performance metrics: Timeliness of Deliveries (95% standard with 2% penalty per 1% shortfall), Accuracy (100% with 5% penalty), Condition of Deliveries (100% with 5% penalty), Customer Service (95% positive feedback with 1% penalty), and Compliance with Safety and Security Protocols (100% with 5% penalty). No Economic Price Adjustment or Fuel Adjustment clauses apply; ice pack reimbursement is not provided. Network Contracting Office 1, located in Augusta, Maine, is administering; Contracting Officer Manases Cabrera and Contracting Specialist Fred Revah are primary contacts.