P09 PWS Courier Services 0511- Final rev1.docx

PERFORMANCE WORK STATEMENT (PWS)

VISN1 Courier Services

SECTION I:

A. Overview of Services:

The Department of Veterans Affairs, Veteran Affairs Medical Center (VAMC) - VISN1, has a requirement for local courier delivery services for various locations in Rhode Island, Vermont, New Hampshire, Connecticut, and Massachusetts for a period of performance of 10/16/26 through 10/15/31. The overall goal is to meet the VISN1 mission requirements for transporting specific items for the laboratory, ancillary services, and the hospital in a timely, secure, and professional manner.

This requirement is for the transport of VA specimens, supplies, drugs, and materials. Transportation of VA personnel and patients is prohibited in the performance of this effort. The Contractor shall provide all supervision, labor, equipment, hand trucks, Personal Protective Equipment (PPE), temperature-controlled coolers, continuous temperature monitoring devices, dry ice, transportation, fuel, insurance, and incidentals to provide daily courier services to and from the locations listed below. Contractor shall also pick up from other VA and non-VA facilities and deliver to various locations on STAT or as-needed basis. Pricing shall include state tolls. The Government will not reimburse toll charges separately.

The Contractor shall provide pickup, transport, and delivery services for laboratory, pathology, and pharmacy-related materials, including but not limited to laboratory specimens, blood and blood components, laboratory transport containers, pharmacy supplies, medications, diagnostic materials, patient records associated with testing or treatment, and other related medical support items necessary for clinical operations. The estimated weight of individual items transported under this contract will generally range from 10 to 75 pounds. The Contractor shall clearly identify any additional charges associated with transporting items exceeding 75 pounds.

All times listed are based on Eastern Standard Time (ET).

B. Schedules:

The contractor shall include a schedule of pick-ups and deliveries that meets the Government’s needs as described in the price-Cost schedule.

1. Routine schedules. Pick-up and drop-off days, times, and locations are subject to change through bilateral agreement.

2. In addition to the locations listed in Attachment A and C, requests may be made by all VISN 1 sites for pick-up or delivery of specimens or supplies from any medical center, State Department of Health, or clinic within a 50-mile radius of the requesting site.

3. Routine and STAT transportation shall be provided on an as needed basis 24 hours a day, 7 days a week, 365 days a year including Federal and State Holidays.

4. Contractor is expected to pick up specimens and other miscellaneous materials from other VA or non-VA sites and transport under STAT availability or Routine conditions, as applicable. The receiving sites may/may not be VA sites as indicated in the specified routes.

5. Total turnaround time for all STAT trips shall be 2 hours maximum beginning from the time of call to the contractor from the VA.

a. Contractor Availability and Response Requirements:

The contractor shall maintain 24/7 availability to receive and respond to as needed or STAT courier requests. Incoming phone calls from the VA shall be answered within one (1) minute . In the event the call cannot be answered within one (1) minute, the contractor shall provide a monitored voicemail system. All voicemail messages shall be returned within five (5) minutes from the time the message is left.

b. Extended STAT turn-around time – A maximum of 2.5 hours is allowable for STAT deliveries only between the sites listed below, in either direction:

1. VA WRJ ↔ VT State Dept of Health Lab

2. VA WRJ ↔ VA Manchester

3. VA CWM ↔ Worcester Outpatient Clinic

4. VA Bedford ↔ Gloucester CBOC

5. VA Bedford ↔ Haverhill CBOC

c. Extended STAT turn-around time – A maximum of 3.5 hours is allowable for STAT deliveries for routes greater than 100 miles between the sites listed below, in either direction:

1. VA West Roxbury ↔ VA West Haven

2. VA West Roxbury ↔ Rhode Island Blood Center

6. As needed routine runs shall be delivered on the same day within the operating hours of the receiving hospital. “No later than” times are listed on Attachment C for specific routine routes.

7. The government reserves the right to adjust the pick-up and drop- off days, times, and locations throughout the life of this BPA with one week email notification from the CO/COR to the Contractor.

C. Insurance Requirements:

Contractor shall meet all Federal, State and City codes regarding operation of this type of business and furnish the required Insurance Certificates required to work on a Government installation. These requirements will be described in the Special Contract Requirements Section.

D. Inclement Weather or Delayed Deliveries:

Contractor shall contact the affected sites Laboratory Manager, Laboratory Administrative Officer, or designee (See Attachment B “Courier-VA Contacts”) if weather conditions delay or cause cancellation of services; to include disabled vehicles or any other causes of delayed delivery. If unable to reach the affected site, the contractor shall contact the Network Consolidated Laboratory (NCL) and Contracting Officer’s Representative (COR). Due to the nature of this business, it is necessary for the Contractor to furnish vehicles that operate safely in difficult weather conditions and to ensure vehicles are in good working condition. Cancellations shall only occur as a last resort or extreme weather conditions. The contractor is responsible for collecting and delivering any specimens that are already in route the same day.

E. Federal Holidays:

Federal Holidays are as follows and include any other days specifically declared by the President of the United States to be a national holiday: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving, and Christmas.

SECTION II:

A. Quality Control and Assurance

1. Contractor shall develop and maintain a quality control program to assure the packaging, vehicles and transport requirements are consistently met. Contractor shall demonstrate ability to immediately remedy any violations of the above requirements. VA reserves the right to perform periodic inspections to ensure compliance.

2. Contractor shall meet with the CO and/or the COR monthly via virtual meetings, to discuss immediate administrative and problem areas.

3. Quality Assurance Surveillance Plan (QASP):

A QASP is included and includes the following items in a matrix format:

a. Performance Requirement

b. Performance Standard

c. Acceptable Quality Level (AQL)

d. Monitoring Method

e. Frequency

f. Penalty for Non-Compliance The intent is for the COR or designee(s) to use this plan to ensure the contractor is adhering to the PWS. The government shall evaluate the contractor’s performance under this contract in accordance with the QASP. This plan is primarily focused on how the Government will monitor the contractor’s performance in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

4. Reportable Incidents:

Contractor shall furnish a written monthly report outlining any delivery incidents that occur. This report shall be delivered to the COR and the CO. Incidents/actions involving blood components or laboratory specimens shall be reported immediately to Laboratory Manager, Laboratory Administrative Officer, or designee. Incidents involving medications shall be reported immediately to the Pharmacy Manager or Nurse manager. If there is any reason that the deliveries of supplies, equipment, or mail totes cannot be made, the contractor shall notify the designated point of contact or supervisor (See Attachment B “Courier-VA Contacts”)) as soon as possible to determine what procedures, if any, shall be taken. Incidents/actions involving breach of patient records or patient identifiable information shall be reported to the designated point of contact, the NCL, and the COR immediately or if the COR is not available then to either the VISN Information Security Officer or the Privacy officer.

SECTION III:

Courier Services Scope of Work Includes:

A. Personnel Policy:

Employees working for the Contractor are not considered Government employees. The Contractor shall provide Workers Compensation, Professional Liability insurance, health examinations, Income Tax Withholding and Social Security Payments for all W2 employees. Alternatively, contractor may also utilize the services of “similarly situated” independent contractors who are of the same socio-economic category as the prime. Utilizing the services of an independent contractor who is not “similarly situated” will be designated as a subcontractor and not count towards the Limitations of Subcontracting Contractors shall confirm compliance with the Limitations of Subcontracting VAAR 852.219-75.

B. Drivers:

1. All drivers shall possess valid driver’s licenses and maintain a neat, clean, and professional appearance. Drivers shall be identified as employees of the courier company. Drivers shall prominently display a contractor identification badge on their person. Drivers shall not wear any excessive artificial scents.

2. Drivers shall be able to speak, understand and write English.

3. Drivers shall be able to move, lift, and carry all transported items between buildings and vehicles without assistance from VA staff.

4. Contractor is responsible for the actions and conduct of its employees and shall assure that they are consistently compliant with all VA building security, and parking regulations, policies and guidelines while conducting business on Government property and for the VA.

5. Drivers shall not make any personal stops in performance of duties under this contract, nor shall any unauthorized passenger accompany the driver during contract work.

6. Drivers shall observe the smoking policy of the VA and only smoke in designated areas.

7. Drivers shall not bring any prohibited items onto VA grounds, including but not limited to firearms, ammunition, and alcohol.

8. Drivers may not enter any areas not required for pick up or delivery.

9. Contractor shall provide training for drivers for all hazardous materials handled, including but not limited to:

a. OSHA bloodborne pathogen standards.

b. Universal Precautions for handling of biohazard materials and include use of proper procedures in case of biohazard spills or accidents.

c. Hazardous Materials training and knowledge and understanding for the handling of dry ice.

d. Drivers transporting medications shall be trained in hazardous drug handling and use proper procedures for handling of hazardous drugs in case of spills or accidents.

e. Written statements documenting Hazardous Materials training and other training that meets the laws and regulations of the US Department of Transportation, the Centers for Disease Control, and the US Pharmacopeia guidance governing the transport of clinical specimens and hazardous drugs shall be provided to the COR at the beginning of contract performance and thereafter annually or prior to new driver(s) providing services for VAMC routes. This also applies to subcontractors hired by the primary contractor.

10. Contractor shall provide HIPAA training certification.

11. All drivers shall have current background checks on file.

12. All personnel transporting items under this contract shall be bonded.

C. Vehicles:

All vehicles used under this contract shall be owned, leased, or rented by the Contractor; privately owned vehicles are not authorized. Vehicles shall be properly registered, insured, and always maintained in safe operating conditions. Each vehicle shall be large enough to safely accommodate transport of all items included in this performance work statement or as needed, ensuring adequate space for secure transport without compromising specimen integrity. The Government reserves the right to inspect vehicles and verify the Contractor’s ability to perform the work outlined in this contract. Vehicles shall remain locked whenever unattended to safeguard VA property, including laboratory specimens and medications. The use of public transportation, such as buses, Uber, taxi, Lyft, or trains, is strictly prohibited for transporting VA property.

D. COVID 19 protocols:

Contractor shall comply with all protocols and requirements of each drop-off/pick-up location in response to future pandemics, including but not limited to controlled entry points, health screening before entry to the facilities, and masking. Coordinate with the COR for local requirements.

E. Confidentially Of Records:

1. Contractor shall ensure the confidentiality of all patient information and records being transported and shall be held liable in the event of any breach of confidentiality. The contractor shall comply with provision of the Federal Privacy Act of 1974 (Public Law 93-579). The contractor shall devise an acceptable mechanism to ensure transported items will not be accessible if the driver become separated from or loses control of the vehicle. To ensure privacy/HIPPA rights, the drivers shall never have overnight possession of any VAMC owned item (ex. specimens, documents, etc.).

2. VA employees are responsible for securing all items containing PHI (i.e., tamper proof biohazard bags, locking bins, locking mail bags). All specimens, records, and other secured items will be loaded, sealed/locked, opened/unlocked, and unloaded by VA employees when the receiving location is a VAMC. When the receiving location is a laboratory area hospital or medical clinic all items will be opened/unlocked and unloaded by Laboratory personnel at the receiving location. When the receiving location is a clinical area with such as pharmacy, inpatient unit, or clinic with items transported including medications, all items will be opened/unlocked and unloaded by pharmacy or nursing personnel at the receiving location. Transportation of medications will never include controlled substances.

F. Packaging and Transportation:

1. Laboratory:

All Laboratory specimens shall be properly packaged and labeled to indicate the general nature of the material being transported and according to Department of Transportation guidelines for diagnostic specimens. All laboratory specimens shall be transported in sealed, opaque, tamper evident biohazard bags. VA Laboratory staff will package specimens in these biohazard bags prior to pick-up by the courier. The courier will transfer the biohazard bags to Laboratory staff at the receiving location, who will open the sealed bags. Medical Records shall be transported in secured storage mail containers provided by the Government. These secured mail containers will be loaded, locked, unlocked and unloaded by VA employees.

Contractor shall provide puncture proof, temperature regulated coolers which shall be secured in the vehicle body to prevent movement. When transporting specimens in laboratory specimen racks, they shall be placed upright in the coolers. Empty Government owned laboratory specimen racks shall be returned to the sending site during the next routine route. Laboratory specimens shall be transported in accordance with specified temperature requirements. Room temperature specimens shall be transported inside a cooler and remain at temperature between 15-30°Centigrade. Refrigerated specimens shall be transported in a cooler with regular ice or cold packs and remain at temperature between 2-10° Centigrade. Frozen specimens shall be transported in a cooler packed with dry ice to remain at temperatures of -18° Centigrade or colder. Contractor shall provide necessary ice, cold packs, or dry ice to maintain temperatures required for specimen stability. Specimens requiring transport vary from day to day, the contractor shall be prepared to transport specimens requiring any of these temperature requirements at any given time.

Contractor shall continuously track the temperature of specimens using thermometers with current National Institute of Standards and Technology (NIST) compliance, sensors, data loggers, and real-time monitoring systems to ensure they remain within the required range from the point of origin to the destination. Monitoring devices shall be equipped with audible alarms and can be reset to show maximum and minimum temperatures during transport.

All variances from the established temperature guidelines shall be reported to the designated point of contact or supervisor (See Attachment B “Courier-VA Contacts”) at the time of specimen drop off.

Temperature monitoring reports may be requested by the VA and shall contain at minimum: The temperature range from the time of pick up to delivery, any times the temperature was out of range and what corrective action was taken.

2. Pharmacy:

All medication supplies shall be properly packaged and labeled to indicate the general nature of the material being transported. Hazardous drugs and other cancer treatment related infusions are not regulated under Department of Transportation. All medications transported between VA sites will be in sealed tamper evident packaging indicating hazardous drug status. VA Pharmacy staff will package medications in tamper evident sealed packaging prior to handoff/pickup by the courier. The courier will transfer the packaged medications into the approved transportation containers and secure the transportation container with a tamper evident seal, noting the seal number. Medical records accompanying medications will be transported in the same manner as medications.

Contractor shall provide puncture proof, temperature regulated coolers and room temperature transportation containers for transport of drugs in the appropriate containers secured in the vehicle body to prevent movement. Medications will be transported in accordance with specified temperature requirements. Room temperature storage medications will be transported inside a transportation container and have continuous temperature monitoring to provide evidence of consistent temperature between 20-25°C. Refrigerated medication shall be transported in a cooler with chilling blocks or cold packs and remain at a temperature of 2-8°C. Frozen medications shall be transported in a cooler packed with dry ice to remain at a temperature of -50°C to -18°C. Contractor shall provide necessary ice, cold packs, or dry ice to maintain temperatures required for medication stability. Medications and supplies requiring transport vary from day to day, the contractor shall be prepared to transport specimens requiring any of these temperature requirements at any given time.

Contractor shall provide continuous temperature monitoring devices that are equipped with audible alarms and can be reset to show maximum and minimum temperatures during transport. Temperature monitoring reports may be requested by the VA and shall contain at minimum: The temperature range for the time that specimens were being transported, any times the temperature was out of range and what corrective action was taken.

Pharmacy prescriptions shall be transported in Blue/Red lockable mailbags in multiples weighing up to 20 lbs. each to be delivered to Pharmacy, clinic or a designated location. Clinic and Pharmacy VA employees will be responsible for loading, locking, unlocking ad unloading the mailbags.

3. Miscellaneous Medical and Administrative Supplies

a. Contractor shall provide and deliver dry ice, when necessary and upon request, in an approved container for dry ice transport to VISN 1 Pathology Laboratory locations and outlying sites during both routine and STAT courier runs. The VA Laboratory and the Contractor shall mutually agree upon the delivery time and the appropriate amount of dry ice (measured in pounds) to be provided. The dry ice shall be used for the temporary storage and transport of frozen medical specimens.

b. The courier service shall be able to provide for the transportation of Medical Grade Oxygen size ME 870 Pin-Indexed cylinders when needed.

1. The contractor shall comply with the Hazardous Materials Regulations (HMR), Title 49 CFR Parts 100–185 and 49 CFR 172.202(a) regarding the training of couriers and the transport of cylinders. The VAMC will provide the Bill of Lading (manifest) for each transport in accordance with the above CFR regulations. A copy of the completed Bills of Lading shall be forwarded to the COR by the contractor on a monthly basis.

c. Claim files (C-files) are confidential healthcare-protected physical paper records that must be reviewed by Veterans Benefits Administration (VBA) raters and Compensation and Pension (C&P) examiners. C-files shall be transported in black lockable bins weighing up to 40 lbs. each. Multiple bins may be transported per run. C&P staff and VBA staff will load, lock, unload, and unlock the bins. If C&P or VBA staff are unavailable, the AOD will be responsible for unloading the bins. (See Attachment B for contact information.)

d. Medical records shall be transported in blue/red lockable mailbags weighing up to 20 lbs. each and delivered to Primary Care, Pharmacy, or another designated location. Multiple mailbags may be transported per run. Primary Care and Pharmacy VA employees will be responsible for loading, locking, unlocking, and unloading the mailbags. If Primary Care or Pharmacy staff are unavailable, the AOD will be responsible for unloading the mailbags. (See Attachment B for contact information.)

e. The contractor shall also pick up medications and other miscellaneous materials from VA and non-VA sites and transport them under STAT 24/7 availability or routine conditions, as necessary. Receiving locations may or may not be VA facilities, depending on the specified route requirements.

4. Specimen Tracking Contractor shall have the capability of tracking specimens, medications, and other items from pickup location to delivery location. Documentation of tracking shall be presented to COR or COR designee upon request. All documentation for billing shall include date, time and person requesting the pickup. The contractor shall maintain and produce records of all pick-ups and deliveries, containing dates, times, person receiving delivered items at receiving facility and driver identity. VA and/or the sending/receiving facility will request driver signatures as written documentation of pick-up and delivery by use of specimen/package track logs or other similar mechanism.

All VA property shall be handled appropriately to prevent damage. If items are identified by the courier as not suitable for shipment, the designated point of contact or supervisor shall be notified. Damage from shipping or handling shall be the contractor’s responsibility and restitution shall be made as required by the CO.

SECTION IV:

White River Junction VA Medical Center 163 Veterans Drive (GPS) White River Junction, VT 05009 PH:(802) 295-9363 x5500

White River Junction Veterans Affairs Medical Center (VAMC) Routine Pickup Schedule:

· Pickups and deliveries of lab specimens and miscellaneous items shall be scheduled five days per week, Monday through Friday, except on Federal Holidays.

· Contractor shall pick up the miscellaneous administrative and medical items at the White River Junction VA Laboratory, building 1, 2nd floor for delivery to CBOCs prior to starting the route daily.

· Test specimens and miscellaneous administrative and medical items from CBOC’s shall be received at the main laboratory on the same day of pickup.

Providence VA Medical Center 830 Chalkstone Ave Providence, RI 02908 PH: (401) 273-7100 x14050

Providence Veterans Affairs Medical Center (VAMC) Routine Pickup Schedule:

· Pickups and deliveries of lab specimens and miscellaneous items shall be scheduled five days per week, Monday through Friday, except on Federal Holidays.

· Contractor shall deliver test specimens to the main VA Laboratory, 2nd floor, Room D206.

· Test specimens shall be received at the main laboratory on the same day of pickup.

· Contractor shall pick up the administrative and medical supplies at the Providence VAMC mail room, Lab, In-Patient Pharmacy, building #8 warehouse, and the Eagle Square VAMC PT/OT/Prosthetics Clinic at the H building, 75 Eagle Street, Providence, RI.

VA Central Western Massachusetts Health Care System 421 North Main Street Leeds, MA 01053-9764

PH:(413) 584-4040 X2380

Central Western Massachusetts (CWM) Veterans Affairs Medical Center (VAMC) Routine Pickup Schedule:

· Pickups and deliveries of lab specimens and miscellaneous items shall be scheduled five days per week, Monday through Friday, except on Federal Holidays.

· Contractor shall deliver test specimens to the main VA Laboratory, building 1, room 2131.

· Test specimens shall be received at the main laboratory on the same day of pickup.

Manchester VA Medical Center 718 Smyth Rd, Manchester, NH 03104

PH: (603) 624-4366 X6639

Manchester Veterans Affairs Medical Center (VAMC) Routine Pickup Schedule:

· Pickups and deliveries of lab specimens and miscellaneous items shall be scheduled five days per week, Monday through Friday, except on Federal Holidays.

· Contractor shall deliver test specimens to the main VA Laboratory, building 1 room E224.

· Test specimens shall be received at the main laboratory on the same day of pickup.

· Contractor shall pick up the administrative and medical supplies at the Manchester Lab prior to scheduled courier runs and deliver to locations below.

Special Circumstances for Manchester:

Every effort shall be made to prioritize diagnostic blood samples. In the event of a courier conflict of diagnostic blood samples and CBOC delivery schedule, the courier needs to contact the Laboratory Manager or Designee immediately. Laboratory Leadership will work with the courier service to triage courier deliveries while considering 1) critical need of diagnostic blood samples 2) operational needs of laboratory and 3) whether the facilities can provide an alternate mode of transport.

A note shall be made on that month’s invoice of the circumstances surrounding the schedule change.

VA Connecticut Healthcare System West Haven: 950 Campbell Avenue West Haven, CT 06516 PH: 203-932-5711 x12931 Newington: 555 Willard Ave Newington CT 06111 PH: 203-932-5711 x16840

VA Connecticut Healthcare System Routine Pickup Schedule:

· Pickups and deliveries of lab specimens and miscellaneous items shall be scheduled five days per week, Monday through Friday, except on Federal Holidays.

· One additional pick-up and delivery shall be scheduled for Saturday, except on Federal Holidays, between Newington and West Haven VAMC’s as listed below.

· Contractor shall deliver test specimens to the main VA Laboratory at West Haven, building1, 1st floor, rm 1229.

· Test specimens shall be received at the main laboratory on the same day of pickup.

· Contractor shall pick up the administrative and medical supplies at the West Haven Lab prior to scheduled courier runs and deliver to locations below.

VA Boston Healthcare System and VA Bedford West Roxbury: 1400 VFW Pkwy, West Roxbury, MA 02132

PH: 857-203-5973

Brockton: 940 Belmont St, Brockton, MA 02301

PH: 774-826-2298

Jamaica Plain: 150 S Huntington Ave, Boston, MA 02130

PH: 857-364-5115

VA Bedford: 200 Springs Rd, Bedford, MA 01730

PH: 781-687-2603

VA Boston Healthcare System Routine Pickup Schedule:

· Pickups and deliveries of lab specimens and miscellaneous items shall be scheduled five days per week, Monday through Friday, except on Federal Holidays.

· Contractor shall deliver test specimens to the main VA Laboratory at

· West Roxbury, building 3, 1st floor, room 1B119

· Brockton, building 3, 1st floor, room A123

· Jamaica Plain, building 1, 2nd floor, room B257

· Bedford, building 1, 2nd floor, room 155

· Test specimens shall be received at the main laboratory on the same day of pickup.

· Contractor shall pick up the administrative and medical supplies at the West Roxbury Lab prior to scheduled courier runs and deliver to locations below.

Special Circumstances for Jamaica Plain:

Weekends and Holidays, on occasion, a STAT sample may need transportation from Jamaica Plain VA SARRTP in Building 4 to West Roxbury VA Laboratory.

Special Circumstances for Brockton:

From the hours of 8pm-7am Monday – Friday and 24 hours Saturday, Sunday and Holidays a STAT courier shall be available to pick up specimens from the Brockton Urgent Care. These specimens shall be delivered to VA West Roxbury immediately, with no additional stops.

SECTION V:

Records Management Language for Statement of Work (SOW):

The following standard items relate to records generated in executing the contract and shall be included in a typical procurement contract:

1. Citations to pertinent laws, codes, and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

1. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

1. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

1. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

1. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

1. The Government Agency owns the rights to all data/records produced as part of this contract.

1. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor shall deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

1. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

1. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

1. Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.

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Attachment A - Price Breakdown by Locationv1.xlsx Totals

PRICE BREAKDOWN BY LOCATION

Year 1 Total Year 2 Total Year 3 Total Year 4 Total Year 5 Total Contract Total

VA White River Junction $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Providence $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Central Western Mass $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Manchester $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Connecticut (Labs) $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Connecticut (Pharmacy) $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Boston and Bedford (Labs) $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Boston and Bedford (Pharmacy) $ - 0 $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

$ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Services

Brief Description of Service* Period of Performance Estimated Amount

1. Courier Service for White River Junction VAMC Lab 5 years $ - 0

2. Courier Service for Providence VAMC Lab 5 years $ - 0

3. Courier Service for Central Western MA HCS (Northampton) Lab 5 years $ - 0

4. Courier Service for Manchester VAMC Lab 5 years $ - 0

5. Courier Service for VA Connecticut (Labs) 5 years $ - 0

6. Courier Service for VA Connecticut (Pharmacy) 5 years $ - 0

7. Courier Service for Boston and Bedford VAMC (Labs) 5 years $ - 0

8. Courier Service for Boston and Bedford (Pharmacy) 5 years $ - 0

SUBTOTAL (Services) $ - 0

White River Junction

White River Junction Vermont

Scheduled Pick Ups and Drop Offs Year 1 Year 2 Year 3 Year 4 Year 5 Year 1 Year 2 Year 3 Year 4 Year 5

Location Desired Pick-up Time NLT Drop Off @ VA LAB Quantity Unit Unit Price Unit Price Unit Price Unit Price Unit Price Extended Price Extended Price Extended Price Extended Price Extended Price

Monday - Friday : to CBOCs on various routes listed below

White River Junction VAMC Laboratory for deliver to CBOCs 11am N/A 250 Trip included in price of runs below

Monday - Friday : to White River Junction VAMC Laboratory

One Driver/Route for Burlington/Rutland

One Driver/Route for Keene/Brattleboro/Bennington

One Driver/Route for Newport/Littleton *NOTE: Courier shall pickup at Newport Hospital before the Newport CBOC stop

Scheduled DHMC Runs

Monday - Friday: From WRJ VAMC to: White River Junction VAMC Laboratory From Dartmouth Hitchcock Medical Center (return after drop off ) 3:30 PM 4:00 PM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

As Needed Pick Ups and Drop Offs

Location STAT or Routine Quantity Unit

** Extended STAT turn around time see PWS Total estimated cost per year $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Overweight Items over 75lbs that will be added to run's price ROUTINE 1 Trip Total estimated cost over 5 years $ - 0

Providence

Providence Rhode Island

Scheduled Pick Ups and Drop Offs

Location Desired Pick-up Time NLT Drop Off @ VA LAB Quantity Unit Year 1 Year 2 Year 3 Year 4 Year 5 Year 1 Year 2 Year 3 Year 4 Year 5

Monday - Friday : to Providence VAMC Laboratory - One Driver Route Unit Price Unit Price Unit Price Unit Price Unit Price Extended Price Extended Price Extended Price Extended Price Extended Price

As Needed Pick Ups and Drop Offs

Location STAT or Routine Quantity Unit

VA Providence Lab to Rhode Island Hospital STAT 5 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Providence Lab to Rhode Island Hospital ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Providence Lab to Rhode Island Department of Health STAT 5 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Providence Lab to Rhode Island Department of Health ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Providence Lab to other Area Hospitals and Medical Clinics within 100 Mile Radius ROUTINE 5 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Overweight Items over 75lbs that will be added to run's price ROUTINE 1 Trip Total estimated cost per year $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Total estimated cost over 5 years $ - 0

Central Western Mass

Central Western Mass (Northampton/Leeds)

Scheduled Pick Ups and Drop Offs Year 1 Year 2 Year 3 Year 4 Year 5 Year 1 Year 2 Year 3 Year 4 Year 5

Location Desired Pick-up Time NLT Drop Off @ VA LAB Quantity Unit Unit Price Unit Price Unit Price Unit Price Unit Price Extended Price Extended Price Extended Price Extended Price Extended Price

Monday - Friday : to CBOCs on various routes listed below

CWM Laboratory for Delivery to CBOCs 9:00 AM N/A 250 Trip N/A Included in Pricing Below

Monday - Friday : to CWM VAMC Laboratory

As Needed Pick Ups and Drop Offs

Location STAT or Routine Quantity Unit

VA CWM to Springfield STAT 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA CWM to Springfield ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Springfield to VA CWM STAT 10 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Springfield to VA CWM ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA CWM to Worcester Clinic STAT** 10 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA CWM to Worcester Clinic ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Worcester Clinic to VA CWM STAT** 10 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Worcester Clinic to VA CWM ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

** Extended STAT turn around time see PWS Total estimated cost per year $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Overweight Items over 75lbs that will be added to run's price ROUTINE 1 Trip Total estimated cost over 5 years $ - 0

Manchester

Manchester New Hampshire

Scheduled Pick Pick Ups and Drop Offs Year 1 Year 2 Year 3 Year 4 Year 5 Year 1 Year 2 Year 3 Year 4 Year 5

Location Desired Pick-up Time NLT Drop Off @ VA LAB Quantity Unit Unit Price Unit Price Unit Price Unit Price Unit Price Extended Price Extended Price Extended Price Extended Price Extended Price

Monday - Friday : to Manchester VAMC Laboratory One Driver Route

Manchester VAMC Mailroom 10:00 AM 11:00 AM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Brady Sullivan Building 10:25 AM 11:00 AM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Norris Cotton Federal Building 10:35 AM 11:00 AM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Monday-Friday: One Driver/Route for Portsmouth/Somersworth $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Portsmouth 12:30 PM 2:00PM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Somersworth 1:00 PM 2:00PM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Monday - Friday : One Driver/Route for Conway/Tilton

Conway to to Manchester VAMC Laboratory VA 11:30 AM 2:00 PM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Tilton to Manchester VAMC Laboratory between 12:30 and 1:00 PM 2:00 PM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

As Needed Pick Ups and Drop Offs

Location STAT or Routine Quantity Unit

Urgent Care/STAT VAMC Manchester to Elliot Hospital STAT 40 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VAMC Manchester to Elliot Hospital ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Conway to Memorial Hospital (Conway) STAT 2 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Conway to Memorial Hospital (Conway) ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Manchester to Tilton Soldiers Home STAT 2 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Manchester to Tilton Soldiers Home ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Manchester to Veterans Center Auburn, NH STAT 10 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Manchester to Veterans Center Auburn, NH ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Manchester to Perimeter Road STAT 10 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA Manchester to Perimeter Road ROUTINE 1 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Manchester VAMC to White River Junction VAMC to Manchester VAMC ROUTINE 10 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Miscellaneous Pick ups - NTE 50 miles one way STAT 10 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Miscellaneous Pick ups - NTE 50 miles one way ROUTINE 5 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Miscellaneous Pick ups - NTE 200 miles one way ROUTINE 5 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Overweight Items over 75lbs that will be added to run's price ROUTINE 1 Trip Total estimated cost per year $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Total estimated cost over 5 years $ - 0

Connecticut (Labs)

West Haven and Newington VAMC

Scheduled Pick Ups and Drop Offs Year 1 Year 2 Year 3 Year 4 Year 5 Year 1 Year 2 Year 3 Year 4 Year 5

Monday - Friday : to West Haven VAMC Laboratory

ROUND TRIP - Monday - Friday Desired Pick-up Time from West Haven VAMC (Not Before): Desired Return Time to West Haven VAMC (No later than): Quantity Unit

VAMC West Haven to Yale Pathology 330 Cedar Street 5th floor CB538 New Haven CT 06510 to Yale Dermatopathology 15 York Street 5th floor LMP503 New Haven CT 06510 to VAMC West Haven 10:00 AM 12:00 PM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VAMC West Haven to Yale Pathology 330 Cedar Street 5th floor CB538 New Haven CT 06510 to Yale Dermatopathology 15 York Street 5th floor LMP503 New Haven CT 06510 to VAMC West Haven 2:30 PM 4:30 PM 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

As Needed Pick Ups and Drop Offs

Location STAT or Routine Quantity Unit

West Haven VAMC to Yale STAT 10 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

West Haven VAMC to Yale ROUTINE 250 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

VA VACT/Newington Lab to other Area Hospitals and Medical Clinics within 100 Mile Radius ROUTINE 5 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Overweight Items over 75lbs that will be added to run's price ROUTINE 1 Trip Total estimated cost per year $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Total estimated cost over 5 years $ - 0

Connecticut (Pharmacy)

VA Connecticut Pharmacy

Scheduled Pick Pick Ups and Drop Offs Year 1 Year 2 Year 3 Year 4 Year 5 Year 1 Year 2 Year 3 Year 4 Year 5

Drop off at Infusion Clinic

West Haven VAMC, Inpatient Pharmacy, Building 1, G-220, 950 Campbell Avenue, West Haven, CT 06516 8am 9am see quantities per option year below Trip

Year 2 Tuesday and Thursday + 3rd day of week TBD 8am 9am 200 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Year 4 Monday thru Friday AND on demand runs 8am 9am 300 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Year 5 Monday thru Friday AND on demand runs 8am 9am 300 Trip $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

As Needed Pick Ups and Drop Offs Year 1 Year 2 Year 3 Year 4 Year 5 Year 1 Year 2 Year 3 Year 4 Year 5

Location Desired Pick-up Time Quantity Unit Unit Price Unit Price Unit Price Unit Price Unit Price Extended Price Extended Price Extended Price Extended Price Extended Price

Overweight Items over 75lbs that will be added to run's price ROUTINE 1 Trip Total estimated cost per year $ - 0 $ - 0 $ - 0 $ - 0 $ - 0

Total estimated cost over 5 years $ - 0

Boston & Bedford (Labs)

Boston Healthcare System and Bedford VAMC

Scheduled Pick Ups and Drop Offs Year 1 Year 2 Year 3 Year 4 Year 5 Year 1 Year 2 Year 3 Year 4 Year 5

Location Desired Pick-up Time -Not before: NLT Drop Off @ VA LAB Quantity Unit Unit Price Unit Price Unit Price Unit Price Unit Price Extended Price Extended Price Extended Price Extended Price Extended Price

Monday - Friday : to West Roxbury Laboratory -1400 VFW Pkwy, West Roxbury, MA 02132