Virtual Health Support Services

The Department of the Army Medical Command seeks proposals to provide virtual health support services for the Defense Health Agency's Virtual Medical Center in Europe. The contractor shall provide full-time staff including virtual health managers, healthcare specialists, technical advisors, project managers, an IT manager, clinical nurse coordinators, and healthcare market specialists to support video network management, appointment coordination, equipment support, and specialty care advising from remote military locations. The period of performance is one base year plus two option years. Proposals must be submitted by July 22, 2020 and will be evaluated based on technical qualifications, past performance, and price.

There is no set-aside designation for this procurement. Services will be provided under NAICS code 541511 and PSC code R425. The single awardee will be expected to fulfill the entire staffing effort over a three year period at the place of performance in Columbia, Maryland. The contractor must meet minimum education and experience requirements for each position and comply with medical licensing and training requirements to provide replacement staff and reimburse emergency healthcare costs.