Virtual Health Support Services

The Regional Health Contracting Office-Europe (RHCO-E) at Landstuhl Regional Medical Center in Germany is soliciting competitive proposals for virtual health support services in support of the Virtual Health Europe (VHE) office. The VHE provides synchronous and asynchronous Virtual Healthcare through 300+ providers in 42 specialties.  VHE serves patients dispersed across garrison, operational, and remote settings spanning four COCOM’s on three continents, serving Army, Air Force, Navy, Coast Guard and Dept. of State assigned Service members and their sponsored families. Currently VHE facilitates over 7,000 appointments annually throughout 160 locations across the globe; with award of this contract the VHE footprint will increase to 10,000 appointments.  Interested companies should be capable of vetting and providing individuals with the following skills: Project management, Health Care Service coordination, Virtual Health IT Management, Virtual Health Video Network Management, Virtual Health Technical Advisement, Executive Administrative support, Clinical Nurse Coordination, Health Care Market specialization.  Providers of these services will be placed in the European area of responsibility. This will be a non-personal service contract with Firm-Fixed Priced line items. Planned contract performance is 23 September 2020 through 22 September 2023 with a base year plus two option years for a total of three years.  An active registration in the System for Award Management (SAM) found at https://www.sam.gov/SAM/ is a requirement is required at time of submission of proposal.