W9114F20R0002 Released.pdf

SEE ADDENDUM

(No Collect Calls)

W9114F20R0002 22-Jun-2020

b. TELEPHONE NUMBER

49 6371 9464 6550

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 22 Jul 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W9114F9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

DONNA M. KABATEK

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011466543

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

W40M RHCO USAHCA EUROPE

KIRCHBERG KASERNE BLDG 3705

LANDSWEILER STRASSE

LANDSTUHL 66849

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE WK4FW0 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

LANDSTUHL REGIONAL MEDICAL CENTER

LANDSTUHL REGIONAL MEDICAL CENTER

3711 BLDG,.

LANDSTUHL / KIRCHBERG 66849

TEL: FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$16,500,000

NAICS:

621999

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF77

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9114F20R0002

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 3,840 Hours Virtual Health Project Manager

FFP

The contractor shall provide the non-personal services of a Virtual Health Project Manager in accordance with Performance Work Statement, paragraph 5.4.

(1 FTE is 1920 Hours)

FOB: Destination

PURCHASE REQUEST NUMBER: 0011466543

PSC CD: Q403

NET AMT

0002 7,680 Hours Health Care Service Specialist

FFP

The contractor shall provide the non-personal services of a Health Care Service Specialist in accordance with Performance Work Statement, paragraph 5.2.

(1 FTE is 1920 Hours)

FOB: Destination

0003 1,920 Hours Virtual Health IT Manager

FFP

The contractor shall provide the non-personal services of a Virtual Health IT Manager in accordance with Performance Work Statement, paragraph 5.5.

(1 FTE is 1920 Hours) FOB: Destination

0004 5,760 Hours Virtual Health Technical Advisor

FFP

The contractor shall provide the non-personal services of a Virtual Health Technical Adviser in accordance with Performance Work Statement, paragraph 5.3.

(1 FTE is 1920 Hours) FOB: Destination

0005 7,680 Hours Virtual Health VNC Manager

FFP

The contractor shall provide the non-personal services of a Virtual Health VNC Manager in accordance with Performance Work Statement, paragraph 5.1.

(1 FTE is 1920 Hours) FOB: Destination

0006 1,920 Hours Executive Administrative Assistant

FFP

The contractor shall provide the non-personal services of an Executive Administrative Assistant in accordance with Performance Work Statement, paragraph 5.6.

(1 FTE is 1920 Hours) FOB: Destination

0007 3,840 Hours Clinical Nurse Coordinator

FFP

The contractor shall provide the non-personal services of a Clinical Nurse Coordinator in accordance with Performance Work Statement, paragraph 5.8.

(1 FTE is 1920 Hours) FOB: Destination

0008 Hours Health Care Market Specialist

FFP

The contractor shall provide the non-personal services of a Health Care Market Specialist in accordance with Performance Work Statement, paragraph 5.7.

(1 FTE is 1920 Hours) Please note - this is a position that will be phased in during Option 1 for use on Options 1 & 2 - there is no requirement for this position on the base period.

FOB: Destination

0009 17 Job Relocation Cost

FFP

Cost Reimbursement for Relocation expenses in support of CLIN 0001. A NOT- TO-EXCEED amount of $25,000.00 is allowable per authorized move. Joint Travel Regulation Volume II and FAR Clause 52.232-20 entitled "Limitation of Cost (APR 1984) apply to this CLIN. The contractor shall notify the Contracting Officer in writing whenever the costs the contractor expects to incur under this contract will exceed 75% of the estimated cost specified on the schedule within the next 60 days. Reference PWS paragraph 6.19.

VENDORS DO NOT PRICE THIS CLIN FOR PROPOSAL

Base Ordering Period: 23 September 2020 – 22 September 2021

FOB: Destination

0010 17 Job DoDEA Cost

FFP

Cost Reimbursement for Department of Defense Education Activity (DoDEA) schools full tuition at published school year rates. This is a NOT-TO-EXCEED amount in accordance with the Performance Work Statement for up to two (2) children (K - Grade 12) per contract provider household per school year. FAR Clause 52.232-20 entitled "Limitation of Cost (APR 1984) applies to this CLIN.

The contractor shall notify the Contracting Officer in writing whenever the costs the contractor expects to incur under this contract will exceed 75% of the estimated cost specified on the schedule within the next 60 days.

VENDORS DO NOT PRICE THIS CLIN FOR PROPOSAL

Base Ordering Period: 23 September 2020 - 22 September 2021

FOB: Destination

0011 1 Job Travel Expenses

FFP

Cost Reimbursement; Contractor to be reimbursed in support of base year CLINs for actual Government-Directed Travel and Per Diem costs NOT-TO-EXCEED the amount of this line item in accordance with the Performance Work Statement.

The Contractor shall be reimbursed for temporary duty travel in accordance with the amounts authorized by the maximum allowable in the Joint Travel Regulation Volume II. FAR Clause 52.232-20 entitled "Limitation of Cost (APR 1984) applies to this CLIN. The contractor shall notify the Contracting Officer in writing whenever the costs the contractor expects to incur under this contract will exceed 75% of the estimated cost specified on the schedule within the next 60 days.

VENDORS DO NOT PRICE THIS CLIN FOR PROPOSAL

Base Ordering Period: 23 September 2020 - 22 September 2021

FOB: Destination

0012 2 Job

CMR

FFP

Contractor Manpower Reporting (CMR) in accordance with PWS Paragraph 6.11.

It is required to completely fill in all the information in the format using the following web address: http://www.ecmra.mil/.

Report for period 23 Sep 20 thru 30 Sep 20 no later than 31 Oct 20 Report for period 1 Oct 20 thru 30 Sep 21 no later than 31 Oct 21 eCMRA must be accomplished for the fiscal year no later than 31 October of the new fiscal year.

FOB: Destination

1001 3,840 Hours OPTION Virtual Health Project Manager

FFP

The contractor shall provide the non-personal services of a Virtual Health Project Manager in accordance with Performance Work Statement, paragraph 5.4.

(1 FTE is 1920 Hours)

1002 7,680 Hours OPTION Health Care Service Specialist

FFP

The contractor shall provide the non-personal services of a Health Care Service Specialist in accordance with Performance Work Statement, paragraph 5.2.

(1 FTE is 1920 Hours)

1003 1,920 Hours OPTION Virtual Health IT Manager

FFP

The contractor shall provide the non-personal services of a Virtual Health IT Manager in accordance with Performance Work Statement, paragraph 5.5.

(1 FTE is 1920 Hours)

1004 9,600 Hours OPTION Virtual Health Technical Advisor

FFP

The contractor shall provide the non-personal services of a Virtual Health Technical Adviser in accordance with Performance Work Statement, paragraph 5.3.

(1 FTE is 1920 Hours)

1005 7,680 Hours OPTION Virtual Health VNC Manager

FFP

The contractor shall provide the non-personal services of a Virtual Health VNC Manager in accordance with Performance Work Statement, paragraph 5.1.

(1 FTE is 1920 Hours)

1006 1,920 Hours OPTION Executive Administrative Assistant

FFP

The contractor shall provide the non-personal services of an Executive Administrative Assistant in accordance with Performance Work Statement, paragraph 5.6.

(1 FTE is 1920 Hours)

1007 3,840 Hours OPTION Clinical Nurse Coordinator

FFP

The contractor shall provide the non-personal services of a Clinical Nurse Coordinator in accordance with Performance Work Statement, paragraph 5.8.

(1 FTE is 1920 Hours)

1008 57.60 Hours OPTION Health Care Market Specialist

FFP

The contractor shall provide the non-personal services of a Health Care Market Specialist in accordance with Performance Work Statement, paragraph 5.7.

(1 FTE is 1920 Hours)

1009 1 Job OPTION Relocation Cost

FFP

Cost Reimbursement for Relocation expenses in support of CLIN 0001. A NOT- TO-EXCEED amount of $25,000.00 is allowable per authorized move. Joint Travel Regulation Volume II and FAR Clause 52.232-20 entitled "Limitation of Cost (APR 1984) apply to this CLIN. The contractor shall notify the Contracting Officer in writing whenever the costs the contractor expects to incur under this contract will exceed 75% of the estimated cost specified on the schedule within the next 60 days. Reference PWS paragraph 6.19.

VENDORS DO NOT PRICE THIS CLIN FOR PROPOSAL

Option 1 Ordering Period: 23 September 2021 – 22 September 2022

1010 1 Job OPTION DoDEA Cost

FFP

Cost Reimbursement for Department of Defense Education Activity (DoDEA) schools full tuition at published school year rates. This is a NOT-TO-EXCEED amount in accordance with the Performance Work Statement for up to two (2) children (K - Grade 12) per contract provider household per school year. FAR Clause 52.232-20 entitled "Limitation of Cost (APR 1984) applies to this CLIN.

The contractor shall notify the Contracting Officer in writing whenever the costs the contractor expects to incur under this contract will exceed 75% of the estimated cost specified on the schedule within the next 60 days.

VENDORS DO NOT PRICE THIS CLIN FOR PROPOSAL

Option 1 Ordering Period: 23 September 2021 - 22 September 2022

1011 1 Job OPTION Travel Expenses

FFP

Cost Reimbursement; Contractor to be reimbursed in support of base year CLINs for actual Government-Directed Travel and Per Diem costs NOT-TO-EXCEED the amount of this line item in accordance with the Performance Work Statement.

The Contractor shall be reimbursed for temporary duty travel in accordance with the amounts authorized by the maximum allowable in the Joint Travel Regulation Volume II. FAR Clause 52.232-20 entitled "Limitation of Cost (APR 1984) applies to this CLIN. The contractor shall notify the Contracting Officer in writing whenever the costs the contractor expects to incur under this contract will exceed 75% of the estimated cost specified on the schedule within the next 60 days.

VENDORS DO NOT PRICE THIS CLIN FOR PROPOSAL

1st Option Ordering Period: 23 September 2021 - 22 September 2022

1012 1 Job

OPTION CMR

FFP

Contractor Manpower Reporting (CMR) in accordance with PWS Paragraph 6.11.

It is required to completely fill in all the information in the format using the following web address: http://www.ecmra.mil/

Report for period 1 Oct 21 thru 30 Sep 22 no later than 31 Oct 22 eCMRA must be accomplished for the fiscal year no later than 31 October of the new fiscal year.

2001 3,840 Hours OPTION Virtual Health Project Manager

FFP

The contractor shall provide the non-personal services of a Virtual Health Project Manager in accordance with Performance Work Statement, paragraph 5.4.

(1 FTE is 1920 Hours)

2002 7,680 Hours OPTION Health Care Service Specialist

FFP

The contractor shall provide the non-personal services of a Health Care Service Specialist in accordance with Performance Work Statement, paragraph 5.2.

(1 FTE is 1920 Hours)

2003 1,920 Hours OPTION Virtual Health IT Manager

FFP

The contractor shall provide the non-personal services of a Virtual Health IT Manager in accordance with Performance Work Statement, paragraph 5.5.

(1 FTE is 1920 Hours)

2004 9,600 Hours OPTION Virtual Health Technical Advisor

FFP

The contractor shall provide the non-personal services of a Virtual Health Technical Adviser in accordance with Performance Work Statement, paragraph 5.3.

(1 FTE is 1920 Hours)

2005 7,680 Hours OPTION Virtual Health VNC Manager

FFP

The contractor shall provide the non-personal services of a Virtual Health VNC Manager in accordance with Performance Work Statement, paragraph 5.1.

(1 FTE is 1920 Hours)

2006 1,920 Hours OPTION Executive Administrative Assistant

FFP

The contractor shall provide the non-personal services of an Executive Administrative Assistant in accordance with Performance Work Statement, paragraph 5.6.

(1 FTE is 1920 Hours)

2007 3,840 Hours OPTION Clinical Nurse Coordinator

FFP

The contractor shall provide the non-personal services of a Clinical Nurse Coordinator in accordance with Performance Work Statement, paragraph 5.8.

(1 FTE is 1920 Hours)

2008 5,760 Hours OPTION Health Care Market Specialist

FFP

The contractor shall provide the non-personal services of a Health Care Market Specialist in accordance with Performance Work Statement, paragraph 5.7.

(1 FTE is 1920 Hours)

2009 1 Job OPTION Relocation Cost

FFP

Cost Reimbursement for Relocation expenses in support of CLIN 0001. A NOT- TO-EXCEED amount of $25,000.00 is allowable per authorized move. Joint Travel Regulation Volume II and FAR Clause 52.232-20 entitled "Limitation of Cost (APR 1984) apply to this CLIN. The contractor shall notify the Contracting Officer in writing whenever the costs the contractor expects to incur under this contract will exceed 75% of the estimated cost specified on the schedule within the next 60 days. Reference PWS paragraph 6.19.

VENDORS DO NOT PRICE THIS CLIN FOR PROPOSAL

Option 2 Ordering Period: 23 September 2022 – 22 September 2023

2010 1 Job OPTION DoDEA Cost

FFP

Cost Reimbursement for Department of Defense Education Activity (DoDEA) schools full tuition at published school year rates. This is a NOT-TO-EXCEED amount in accordance with the Performance Work Statement for up to two (2) children (K - Grade 12) per contract provider household per school year. FAR Clause 52.232-20 entitled "Limitation of Cost (APR 1984) applies to this CLIN.

The contractor shall notify the Contracting Officer in writing whenever the costs the contractor expects to incur under this contract will exceed 75% of the estimated cost specified on the schedule within the next 60 days.

VENDORS DO NOT PRICE THIS CLIN FOR PROPOSAL

Option 2 Ordering Period: 23 September 2022 - 22 September 2023

2011 1 Job OPTION Travel Expenses

FFP

Cost Reimbursement; Contractor to be reimbursed in support of base year CLINs for actual Government-Directed Travel and Per Diem costs NOT-TO-EXCEED the amount of this line item in accordance with the Performance Work Statement.

The Contractor shall be reimbursed for temporary duty travel in accordance with the amounts authorized by the maximum allowable in the Joint Travel Regulation Volume II. FAR Clause 52.232-20 entitled "Limitation of Cost (APR 1984) applies to this CLIN. The contractor shall notify the Contracting Officer in writing whenever the costs the contractor expects to incur under this contract will exceed 75% of the estimated cost specified on the schedule within the next 60 days.

VENDORS DO NOT PRICE THIS CLIN FOR PROPOSAL

2nd Option Ordering Period: 23 September 2022 - 22 September 2023

2012 1 Job

OPTION CMR

FFP

Contractor Manpower Reporting (CMR) in accordance with PWS Paragraph 6.11.

It is required to completely fill in all the information in the format using the following web address: http://www.ecmra.mil/

Report for period 1 Oct 22 thru 22 Sep 23 no later than 31 Oct 23 eCMRA must be accomplished for the fiscal year no later than 31 October of the new fiscal year.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government 0004 Destination Government Destination Government 0005 Destination Government Destination Government 0006 Destination Government Destination Government 0007 Destination Government Destination Government 0008 Destination Government Destination Government 0009 Destination Government Destination Government 0010 Destination Government Destination Government 0011 Destination Government Destination Government 0012 Destination Government Destination Government 1001 Destination Government Destination Government 1002 Destination Government Destination Government 1003 Destination Government Destination Government 1004 Destination Government Destination Government 1005 Destination Government Destination Government 1006 Destination Government Destination Government 1007 Destination Government Destination Government 1008 Destination Government Destination Government 1009 Destination Government Destination Government

1010 Destination Government Destination Government 1011 Destination Government Destination Government 1012 Destination Government Destination Government 2001 Destination Government Destination Government 2002 Destination Government Destination Government 2003 Destination Government Destination Government 2004 Destination Government Destination Government 2005 Destination Government Destination Government 2006 Destination Government Destination Government 2007 Destination Government Destination Government 2008 Destination Government Destination Government 2009 Destination Government Destination Government 2010 Destination Government Destination Government 2011 Destination Government Destination Government 2012 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 23-SEP-2020 TO

22-SEP-2021

N/A LANDSTUHL REGIONAL MEDICAL

CENTER

LANDSTUHL REGIONAL MEDICAL

CENTER

3711 BLDG,.

LANDSTUHL / KIRCHBERG 66849

WK4FW0

0002 POP 23-SEP-2020 TO

22-SEP-2021

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 23-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0004 POP 23-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0005 POP 23-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0006 POP 23-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0007 POP 23-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0008 POP 23-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0009 POP 23-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0010 POP 23-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0011 POP 23-SEP-2020 TO

N/A (SAME AS PREVIOUS LOCATION)

0012 31-OCT-2021 2 (SAME AS PREVIOUS LOCATION)

1001 POP 23-SEP-2021 TO

22-SEP-2022

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1003 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1004 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1005 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1006 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1007 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1008 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1009 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1010 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1011 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

1012 31-OCT-2022 1 (SAME AS PREVIOUS LOCATION)

2001 POP 23-SEP-2021 TO

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 23-SEP-2022 TO

22-SEP-2023

N/A (SAME AS PREVIOUS LOCATION)

2003 POP 23-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2004 POP 23-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2005 POP 23-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2006 POP 23-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2007 POP 23-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2008 POP 23-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2009 POP 23-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2010 POP 23-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2011 POP 23-SEP-2022 TO

N/A (SAME AS PREVIOUS LOCATION)

2012 31-OCT-2023 1 (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.212-4 Contract Terms and Conditions--Commercial Items OCT 2018

52.212-4 ADDENDUM

Add paragraph 52.212-4(w) - The non-FAR Part 12 discretionary FAR, DFARS, AFARS, and LOCAL clauses included herein are incorporated into this contract either by reference or in full text. If incorporated by reference, see clause 52.252-2 herein for locations where full text can be found.

Add paragraph 52.212-4(x) - SHARP - Advisory publications Army Regulation 600-20, Army Command Policy, 6 November 2014.

OTSG/MEDCOM Policy Memo 19-0019, Sexual Harassment/Assault Response and Prevention (SHARP) Program, 21 March 2019

The following provisions/clauses have been incorporated by reference and are required to be completed by the Offeror and submitted with your quote as necessary:

52.203-3 Gratuities APR 1984 52.203-6 Alt I Restrictions On Subcontractor Sales To The Government

(Sep 2006) -- Alternate I

OCT 1995

52.203-13 Contractor Code of Business Ethics and Conduct OCT 2015 52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber

Content Paper

MAY 2011

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-10 Reporting Executive Compensation and First-Tier

Subcontract Awards

OCT 2018

52.204-13 System for Award Management Maintenance OCT 2018 52.204-18 Commercial and Government Entity Code Maintenance JUL 2016 52.209-6 Protecting the Government's Interest When Subcontracting

With Contractors Debarred, Suspended, or Proposed for Debarment

OCT 2015

52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters

OCT 2018

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations

NOV 2015

52.222-50 Alt I Combating Trafficking in Persons (JAN 2019) Alternate I MAR 2015

INFO FOR PARA.(C)(1)(I)(B):

Document Title: Army in Europe Circular 190-24 Consolidated List of Off-Limits Areas, Establishments, Firms, Individuals and Organizations;

obtain document at - https://media.defense.fob/2019/Mar/07/2002097126/-1/-1/0/AEC190-24.pdf ;

applies to performance in/at - The United States European Command area of responsibility.

52.223-18 Encouraging Contractor Policies To Ban Text Messaging

While Driving

AUG 2011

52.225-13 Restrictions on Certain Foreign Purchases JUN 2008 52.229-6 Taxes--Foreign Fixed-Price Contracts FEB 2013 52.232-33 Payment by Electronic Funds Transfer--System for Award

Management

OCT 2018

52.232-40 Providing Accelerated Payments to Small Business Subcontractors

DEC 2013

52.233-3 Protest After Award AUG 1996 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7003 Agency Office of the Inspector General AUG 2019 252.204-7000 Disclosure Of Information OCT 2016 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7004 Antiterrorism Awareness Training for Contractors. FEB 2019 252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

DEC 2019

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991 252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of Terrorism

MAY 2019

252.222-7002 Compliance With Local Labor Laws (Overseas) JUN 1997 252.225-7012 Preference For Certain Domestic Commodities DEC 2017 252.225-7041 Correspondence in English JUN 1997 252.225-7043 Antiterrorism/Force Protection Policy for Defense

Contractors Outside the United States

JUN 2015

FILL IN:

at paragraph (d) HQDA-AT; telephone, DSN 312-222-9832 or commercial (703) 692-9832)

252.225-7048 Export-Controlled Items JUN 2013 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7008 Assignment of Claims (Overseas) JUN 1997 252.232-7010 Levies on Contract Payments DEC 2006 252.233-7001 Choice of Law (Overseas) JUN 1997 252.243-7001 Pricing Of Contract Modifications DEC 1991 252.244-7000 Subcontracts for Commercial Items JUN 2013 252.247-7023 Transportation of Supplies by Sea FEB 2019

CLAUSES INCORPORATED BY FULL TEXT

52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 15 days of contract expiration.

(End of clause)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor at least 15 days prior to contract expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 36 months.

52.232-20 LIMITATION OF COST (APR 1984)

(a) The parties estimate that performance of this contract, exclusive of any fee, will not cost the Government more than (1) the estimated cost specified in the Schedule or, (2) if this is a cost-sharing contract, the Government's share of the estimated cost specified in the Schedule. The Contractor agrees to use its best efforts to perform the work specified in the Schedule and all obligations under this contract within the estimated cost, which, if this is a cost-sharing contract, includes both the Government's and the Contractor's share of the cost.

(b) The Contractor shall notify the Contracting Officer in writing whenever it has reason to believe that--

(1) The costs the Contractor expects to incur under this contract in the next 60 days, when added to all costs previously incurred, will exceed 75 percent of the estimated cost specified in the Schedule; or

(2) The total cost for the performance of this contract, exclusive of any fee, will be either greater or substantially less than had been previously estimated.

(c) As part of the notification, the Contractor shall provide the Contracting Officer a revised estimate of the total cost of performing this contract.

(d) Except as required by other provisions of this contract, specifically citing and stated to be an exception to this clause--

(1) The Government is not obligated to reimburse the Contractor for costs incurred in excess of (i) the estimated cost specified in the Schedule or, (ii) if this is a cost-sharing contract, the estimated cost to the Government specified in the Schedule; and

(2) The Contractor is not obligated to continue performance under this contract (including actions under the Termination clause of this contract) or otherwise incur costs in excess of the estimated cost specified in the Schedule, until the Contracting Officer (i) notifies the Contractor in writing that the estimated cost has been increased and (ii) provides a revised estimated total cost of performing this contract. If this is a cost-sharing contract, the increase shall be allocated in accordance with the formula specified in the Schedule.

(e) No notice, communication, or representation in any form other than that specified in subparagraph (d)(2) above, or from any person other than the Contracting Officer, shall affect this contract's estimated cost to the Government.

In the absence of the specified notice, the Government is not obligated to reimburse the Contractor for any costs in excess of the estimated cost or, if this is a cost-sharing contract, for any costs in excess of the estimated cost to the Government specified in the Schedule, whether those excess costs were incurred during the course of the contract or as a result of termination.

(f) If the estimated cost specified in the Schedule is increased, any costs the Contractor incurs before the increase that are in excess of the previously estimated cost shall be allowable to the same extent as if incurred afterward, unless the Contracting Officer issues a termination or other notice directing that the increase is solely to cover termination or other specified expenses.

(g) Change orders shall not be considered an authorization to exceed the estimated cost to the Government specified in the Schedule, unless they contain a statement increasing the estimated cost.

(h) If this contract is terminated or the estimated cost is not increased, the Government and the Contractor shall negotiate an equitable distribution of all property produced or purchased under the contract, based upon the share of costs incurred by each.

52.242-13 Bankruptcy JUL 1995

CLAUSES INCORPORATED BY FULL TEXT

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.ecfr.gov/ (under Title 48 Chapter 1) https://www.acquisition.gov/

52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (APR 1984)

(a) The use in this solicitation or contract of any Federal Acquisition Regulation (48 CFR Chapter 1) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the date of the clause.

(b) The use in this solicitation or contract of any Defense FAR Supplement (DFARS) (48 CFR 2) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the name of the regulation.

252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (DEC 2018)

(a) Definitions. As used in this clause—

“Department of Defense Activity Address Code (DoDAAC)” is a six position code that uniquely identifies a unit, activity, or organization.

“Document type” means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).

“Local processing office (LPO)” is the office responsible for payment certification when payment certification is done external to the entitlement system.

“Payment request” and “receiving report” are defined in the clause at 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(b) Electronic invoicing. The WAWF system provides the method to electronically process vendor payment requests and receiving reports, as authorized by Defense Federal Acquisition Regulation Supplement (DFARS) 252.232- 7003, Electronic Submission of Payment Requests and Receiving Reports.

(c) WAWF access. To access WAWF, the Contractor shall—

(1) Have a designated electronic business point of contact in the System for Award Management at https://www.sam.gov; and

(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this web site.

(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the “Web Based Training” link on the WAWF home page at https://wawf.eb.mil/.

(e) WAWF methods of document submission. Document submissions may be via web entry, Electronic Data Interchange, or File Transfer Protocol.

(f) WAWF payment instructions. The Contractor shall use the following information when submitting payment requests and receiving reports in WAWF for this contract or task or delivery order:

(1) Document type. The Contractor shall submit payment requests using the following document type(s):

(i) For cost-type line items, including labor-hour or time-and-materials, submit a cost voucher.

(ii) For fixed price line items—

(A) That require shipment of a deliverable, submit the invoice and receiving report specified by the Contracting Officer. N/A

(B) For services that do not require shipment of a deliverable, submit either the Invoice 2in1, which meets the requirements for the invoice and receiving report, or the applicable invoice and receiving report, as specified by the Contracting Officer.

Invoice 2in1

(iii) For customary progress payments based on costs incurred, submit a progress payment request.

(iv) For performance based payments, submit a performance based payment request.

(v) For commercial item financing, submit a commercial item financing request.

(2) Fast Pay requests are only permitted when Federal Acquisition Regulation (FAR) 52.213-1 is included in the contract.

[Note: The Contractor may use a WAWF “combo” document type to create some combinations of invoice and receiving report in one step.]

(3) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.

Routing Data Table*

Field Name in WAWF Data to be entered in WAWF

Pay Official DoDAAC HQ0672

Issue By DoDAAC W9114F

Admin DoDAAC** W9114F

Inspect By DoDAAC WK4FW0

Ship From Code TBD

Service Approver (DoDAAC) WK4FW0

Service Acceptor (DoDAAC) WK4FW0

INSPECTOR Primary:

Alternate:

ACCEPTOR Primary:

RECEIVING OFFICE POC:

CONTRACT ADMINISTRATOR/ SPECIALIST: Donna Kabatek donna.m.kabatek.civ @mail.mil DSN: 314-590-6550 Commercial: +49-6371-9464-6550 Fax +49-6371-86-7900

CONTRACTING OFFICER: See Block 31b on SF1449 for email address.

ADDITIONAL CONTACT: MAJ Monika Yun-Thomas

Monika.M.Yun-Thomas.mil@mail.mil

DSN: 314-590-5402

or Mr. Caesar Trevino caesar.trevino.civ@mail.mil

DSN: 314-590-6075

Modification requests must be in writing and submitted to:

Regional Health Contracting Office-Europe Bldg. 3705, Room 301, Attn: Contract Administrator 66849 Landstuhl Germany

(4) Payment request. The Contractor shall ensure a payment request includes documentation appropriate to the type of payment request in accordance with the payment clause, contract financing clause, or Federal Acquisition Regulation 52.216-7, Allowable Cost and Payment, as applicable.

(5) Receiving report. The Contractor shall ensure a receiving report meets the requirements of DFARS Appendix F.

(g) WAWF point of contact.

(1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity’s WAWF point of contact.

Questions concerning payments should be directed to the Defense Finance and Accounting Service (DFAS) DFAS Europe Attn: Rome, Kleber Kaserne (Block 18a of your purchase order/contract) at +49-631-411-6522/6523 or faxed to +49-631-411-6171. Please have your purchase order/contract number ready when calling about payments.

(2) Contact the WAWF helpdesk at 866-618-5988, if assistance is needed.

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS—COMMERCIAL ITEMS (DEVIATION 2018-O0021) (MAR 2020)

(a) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph

(a) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records—Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(b)(1) Notwithstanding the requirements of any other clauses of this contract, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (b) (1) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause—

(i) 52.203-13, Contractor Code of Business Ethics and Conduct (OCT 2015) (41 U.S.C. 3509).

(ii) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(iii) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(iv) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (AUG 2019) (Section 889(a)(1)(A) of Pub. L. 115-232).

(v) 52.219-8, Utilization of Small Business Concerns (OCT 2018) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $700,000 ($1.5 million for construction of any public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(vi) 52.222-17, Nondisplacement of Qualified Workers (MAY 2014) (E.O. 13495). Flow down required in accordance with paragraph (l) of FAR clause 52.222-17.

(vii) 52.222-21, Prohibition of Segregated Facilities (APR 2015).

(viii) 52.222-26, Equal Opportunity (SEP 2016) (E.O. 11246).

(ix) 52.222-35, Equal Opportunity for Veterans (OCT 2015) (38 U.S.C. 4212).

(x) 52.222-36, Equal Opportunity for Workers with Disabilities (JUL 2014) (29 U.S.C. 793).

(xi) 52.222-37, Employment Reports on Veterans (FEB 2016) (38 U.S.C. 4212).

(xii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O.

13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.

(xiii) 52.222-41, Service Contract Labor Standards (AUG 2018) (41 U.S.C. chapter 67).

(xiv)(A) 52.222-50, Combating Trafficking in Persons (Mar 2015) (22 U.S.C. chapter 78 and E.O. 13627).

(B) Alternate I (Mar 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

(xv) 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment-Requirements (MAY 2014) (41 U.S.C. chapter 67).

(xvi) 52.222-53, Exemption from Application of the Service Contract Act to Contracts for Certain Services- Requirements (MAY 2014) (41 U.S.C. chapter 67).

(xvii) 52.222-54, Employment Eligibility Verification (OCT 2015) (E.O. 12989).

(xviii) 52.222-55, Minimum Wages Under Executive Order 13658 (DEC 2015).

(xix) 52.222-62 Paid Sick Leave Under Executive Order 13706 (JAN 2017) (E.O. 13706).

(xx)(A) 52.224-3, Privacy Training (JAN 2017) (5 U.S.C. 552a).

(B) Alternate I (JAN 2017) of 52.224-3.

(xxi) 52.225-26, Contractors Performing Private Security Functions Outside the United States (OCT 2016) (Section 862, as amended, of the National Defense Authorization Act for Fiscal Year 2008; 10 U.S.C. 2302 Note).

(xxii) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (MAY 2014) (42 U.S.C. 1792). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6.

(xxiii) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (FEB 2006) (46 U.S.C. Appx.

1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the contractor MAY include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

PWS

PERFORMANCE WORK STATEMENT

Virtual Health Service Support Virtual Medical Center – Europe

1. GENERAL

This is a non-personal services contract (as defined by FAR Subpart 37.104) to provide support for the Defense Health Agency’s Virtual Medical Center in Europe (VMC-E). Currently VMC-E provides digital health care delivery between 300+ providers within 43 specialties to patients in garrison, operational, and remote settings spanning four COCOM’s on three continents serving Army, Air Force, Navy, NATO, DLA, DIA, and DoS Service and Family members. The VMC-E end state will be to sustain current capabilities and increase global footprint to facilitate and leverage Defense Health Region-Europe’s (DHR-E) Medical Center and Treatment Facility Specialty Services throughout the DHR-E, other DHA Markets, and the Combatant Commands within VMC-E’s Area of Responsibility.

1.1. DESCRIPTION OF WORK

1.1.1. For the base year, the contractor shall provide services of four (4) Virtual Health VNC Managers, four (4) Health Care Service Specialist, three (3) Virtual Health Technical Advisors, two (2) Project Managers, one (1) Information Technology manager, two (2) Clinical Nurse Coordinators, and one (1) Executive Administrative Assistant for the Virtual Medical Center-Europe under US Army Regional Health Command Europe (RHCE) as required by this Performance Work Statement (PWS) and in accordance with (IAW) the terms and conditions of this contract. For option years one and two of the contract, the contractor shall provide services of four (4) Virtual Health VNC Manager, four (4) Virtual Health Care Service Specialist, five (5) Virtual Health Technical Advisor, two (2) Project Managers, one (1) Information Technology manager, two (2) Clinical Nurse Coordinators, one (1) Executive Administrative Assistant, and three (3) Healthcare Market Specialists.. These positions have been designated as Emergency Essential Personnel and shall be required to report to work IAW MTF policy. The contract HCPs shall possess qualifications meeting or exceeding currently recognized national standards as established by the Joint Commission (JC). Contract HCPs shall provide the highest consideration to patient dignity and observe the precepts of the American Hospital Association’s “Bill of Rights for Patients.” Services provided under this contract shall be as comprehensive as Government-supplied facilities, equipment, and support services permit.

1.1.2. Currently VMC-E provides digital health care delivery between 300+ providers within 43 specialties to patients in garrison, operational, and remote settings spanning four COCOM’s on three continents serving Army, Air Force, Navy, NATO, DLA, DIA, and DoS Service and Family members. The VMC-E end state will be to sustain current capabilities and increase global footprint to facilitate and leverage Defense Health Region-Europe’s (DHR-E) Medical Center and Treatment Facility Specialty Services throughout the DHR-E, other DHA Markets, and the Combatant Commands within VMC-E’s Area of Responsibility.

1.1.3. Period of Performance. For the base year of the contract, the Government requires the services of four (4) Virtual Health VNC Manager, four (4) Virtual Health Care Service Specialist, five (5) Virtual Health Technical Advisor, two (2) Project Managers, one (1) Information Technology manager, two (2) Clinical Nurse Coordinators, and one (1) Executive Administrative Assistant for VMC-E. Full performance shall begin on 23 September 2020 and consist of a twelve-month base plus two (2) twelve-month option periods for a total period of three years.

Services shall be provided as required in accordance with the performance work statement (PWS) and the terms and conditions of this contract. Contracted personnel are required to serve as full-time equivalents (FTEs).

1.2 PERSONNEL

1.2.1. The Contractor shall be able to read, write, speak, and understand English.

1.2.2. The Contractor shall present a neat appearance commensurate with that required of a professional.

1.2.3. Neither uniformed personnel nor Government civilian employees shall be employed to perform services under this contract.

2. QUALIFICATIONS.

The Virtual Health Service Support contractors shall have sufficient experience and skills to be able to adequately perform the tasks identified in this work statement as stated below.

2.1.1. The Virtual Health VNC Manager must have Certification in CompTIA Network+ and any vendor related certifications (CISCO / CMS, Polycom, and six (6) or more years’ experience in the technology surrounding video conferencing including conference room and desktop systems, MCU's, Gateway, Gatekeeper, and integrated A/V systems; strong working knowledge of standard video communications protocols such as IP, SIP and ISDN;

knowledge of CODECs from Polycom and Cisco; a solid understanding of AV/VTC infrastructure and associated devices; experience with customer support for VTC events at all levels in the organization: experience providing end-user training on VTC technology; ability to support and maintain VTC CODECs and associated equipment;

skilled in PC and Microsoft Office applications; able to work effectively under limited supervision

2.1.2. The Health Care Service Specialist must have Minimum of three (3) years’ work experience in a medical office or clinical environment; Minimum of two (2) years’ work experience with U.S. Military Healthcare System and benefits or civilian managed care medical/administrative environment; At least one (1) year hands-on experience with the Composite Health Care System (CHCS); At least one (1) year hands-on experience with AHLTA electronic health record system; Possess thorough knowledge of appropriate hardware and software, Telemedicine Stations, computer literacy in Windows7, MS Outlook, MS Outlook Calendar, Excel, PowerPoint.

2.1.3. The ROVH Technical Advisor must have a four-year degree or five years’ experience related to the technical fields described including a minimum of two (2) years’ work experience in a medical office or clinical environment;

Minimum of one (1) years’ work experience with asynchronous and synchronous digital health care delivery, not limited to tele-behavioral health; At least two (2) years hands-on experience working within remote and operational environments with a Role 1, Role 2, or similar setting; Video Network Conferencing Literacy in Cisco, GVS, and web-RTC platforms; Industry literacy in telemedicine devices and interoperability within in the DoD; Computer literacy in Windows10, MS Outlook, MS Outlook Calendar, Excel, PowerPoint

2.1.4. The Project Managers must have must have a four-year degree or five years’ experience related to the technical fields described with minimum of three (3) years’ work experience in a medical office or clinical environment; Minimum of two (2) years’ work experience with U.S. Military Healthcare System and benefits or civilian managed care medical/administrative environment; Minimum of two (2) years’ work experience in Synchronous Virtual Health or Telemedicine; At least one (1) year hands-on experience with the Composite Health Care System (CHCS); At least one (1) year hands-on experience with AHLTA electronic health record system;

Possess thorough knowledge of appropriate hardware and software, Telemedicine Stations, computer literacy in Windows7, MS Outlook, MS Outlook Calendar, Excel, PowerPoint.

2.1.5. The Executive Administrative Assistant must have a four-year degree or five years’ experience related to the technical fields described.