VA Modernized Messaging Software as a Service (SaaS)

Closed Special Notice Posted

This opportunity was awarded. See the award notice from .

Solicitation number
36C10A25R0002-0003
Agency
Responses due
Set-aside
Service-Disabled Veteran-Owned Small Business

Opportunity facts

Place of performance
Eatontown, New Jersey, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Technology Acquisition Center is conducting a Service-Disabled Veteran-Owned Small Business set-aside procurement for Modernized Messaging Software as a Service, with proposals due October 31, 2025 at 2:00 PM CST. Amendment 0003 extended the closing date and published a Questions and Answers file; no further questions will be accepted.

The VA seeks a secure, HIPAA-compliant mobile messaging platform to replace legacy pagers across the enterprise, supporting both government-furnished equipment and bring-your-own-device environments. The solution must hold FedRAMP Moderate authorization and FIPS-199 Moderate security characterization, with demonstrated capability to obtain a VA Authority to Operate within 12 months of award. Initial deployment targets 20,000 users with potential scaling to 100,000 to 120,000 users. Key technical requirements include integration with EntraID and Active Directory, secure transmission of PII and PHI, 99.95 percent availability, 100-millisecond response time, role-based messaging and authentication, and near-real-time delivery confirmation. The contract structure is firm-fixed-price with a base year and four 12-month option periods. Vendors must provide a testing environment with their proposal and support a phased deployment approach with 30-day initial site testing before enterprise-wide rollout. The solicitation number is 36C10A25R0002. Offerors must acknowledge receipt of Amendment 0003 or face offer rejection.

Notice text

Issue Amendment 0003 to Extend Closing date to 10/31/2025.

Publish Q&A in response to Amendment 0002.

NO FURTHER QUESTIONS SHALL BE ACCEPTED.

Files

File Type Posted
S06 - 36C10A25R0002 0003.pdf PDF
36C10A25R0002 Published QA 10.21.25.xlsx XLSX spreadsheet
S06 - 36C10A25R0002 0003 Amended RFP.pdf PDF
S06 - 36C10A25R0002 0003 Attachments D1-D.3.xlsx XLSX spreadsheet

Notice history

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