VA Modernized Messaging Software as a Service (SaaS)
Closed Special Notice Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 36C10A25R0002-0003
- Agency
- VA Technology Acquisition Center Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Eatontown, New Jersey, United States
- Points of contact
-
- Mary B. Accomando mary.accomando@va.gov (512) 981-4119
- Anthony Browner anthony.browner@va.gov (512) 981-4219
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center is conducting a Service-Disabled Veteran-Owned Small Business set-aside procurement for Modernized Messaging Software as a Service, with proposals due October 31, 2025 at 2:00 PM CST. Amendment 0003 extended the closing date and published a Questions and Answers file; no further questions will be accepted.
The VA seeks a secure, HIPAA-compliant mobile messaging platform to replace legacy pagers across the enterprise, supporting both government-furnished equipment and bring-your-own-device environments. The solution must hold FedRAMP Moderate authorization and FIPS-199 Moderate security characterization, with demonstrated capability to obtain a VA Authority to Operate within 12 months of award. Initial deployment targets 20,000 users with potential scaling to 100,000 to 120,000 users. Key technical requirements include integration with EntraID and Active Directory, secure transmission of PII and PHI, 99.95 percent availability, 100-millisecond response time, role-based messaging and authentication, and near-real-time delivery confirmation. The contract structure is firm-fixed-price with a base year and four 12-month option periods. Vendors must provide a testing environment with their proposal and support a phased deployment approach with 30-day initial site testing before enterprise-wide rollout. The solicitation number is 36C10A25R0002. Offerors must acknowledge receipt of Amendment 0003 or face offer rejection.
Notice text
Issue Amendment 0003 to Extend Closing date to 10/31/2025.
Publish Q&A in response to Amendment 0002.
NO FURTHER QUESTIONS SHALL BE ACCEPTED.
Attachments
| File | Type | Posted |
|---|---|---|
| S06 - 36C10A25R0002 0003.pdf | ||
| 36C10A25R0002 Published QA 10.21.25.xlsx | XLSX spreadsheet | |
| S06 - 36C10A25R0002 0003 Amended RFP.pdf | ||
| S06 - 36C10A25R0002 0003 Attachments D1-D.3.xlsx | XLSX spreadsheet |
Notice history
| Notice | Type | Posted |
|---|---|---|
| DA10--Modernized Messaging Software as a Service | Award Notice | |
| VA Modernized Messaging Software as a Service (SaaS) | Special Notice | |
| VA Modernized Messaging Software as a Service (SaaS) | Solicitation | |
| The Contractor shall provide a non-physical pager, non-life safety text messaging software application solution that delivers Federal Risk and Authorization Management Program (FedRAMP) HIGH secure, and encrypted alpha, numeric and graphic communications. | Special Notice | |
| The Contractor shall provide a non-physical pager, non-life safety text messaging software application solution that delivers Federal Risk and Authorization Management Program (FedRAMP) HIGH secure, and encrypted alpha, numeric and graphic communications. | Pre-Solicitation |
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