The Contractor shall provide a non-physical pager, non-life safety text messaging software application solution that delivers Federal Risk and Authorization Management Program (FedRAMP) HIGH secure, and encrypted alpha, numeric and graphic communications.
Closed Pre-Solicitation Posted
This opportunity was awarded. See the award notice from , or the latest special notice from .
- Solicitation number
- 36C10A25Q0021
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 54151 Computer Systems Design and Related Services
- PSC
- Not on record
- Place of performance
- Eatontown, New Jersey, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Technology Acquisition Center in Austin is seeking a non-physical pager and text messaging software application solution with stringent security requirements. The contractor must provide a FedRAMP HIGH secure and encrypted communication platform capable of transmitting alpha, numeric, and graphic messages. Critical requirements include demonstrating current FedRAMP HIGH Authorization or an in-process designation, as well as meeting Federal Information Processing Standards (FIPS)-199 Security Characterization HIGH. The solution must protect electronic Protected Health Information (PHI), Personally Identifiable Information (PII), and sensitive VA information with complete encryption for data at rest and in transmission. Compliance with Federal Information Security Management Act (FISMA) standards is mandatory, and the pre-solicitation notice indicates a response deadline of March 15, 2025.
The solicitation does not specify a set-aside designation and provides no indication of potential award value or incumbent contractors. The mobile messaging software application must operate across government-furnished equipment (GFE) and bring-your-own-device (BYOD) smartphones and tablets without storing any government data on these devices. The solution requires 100% separation of government and personal device data and information, ensuring comprehensive data protection and privacy. The contract falls under NAICS category 54151 for Computer Systems Design and Related Services, suggesting a technology-focused procurement approach. While specific quantities are not detailed, the comprehensive security requirements indicate a complex and sophisticated technological solution is expected from potential contractors.
Notice text
The Contractor shall provide a non-physical pager, non-life safety text messaging software application solution that delivers Federal Risk and Authorization Management Program (FedRAMP) HIGH secure, and encrypted alpha, numeric and graphic communications. The Contractor shall either demonstrate/document current FedRAMP HIGH Authorization or document FedRAMP In-Process designation provided to Cloud Service Providers (CSPs) actively working towards a FedRAMP HIGH Authorization. Additionally, the CSP offering the mobile application solution shall be responsible for management of the application, safeguarding of data stored or processed by the application, and all elements of the underlying infrastructure. The mobile messaging software application vendor shall be responsible to demonstrate/document current Federal Information Processing Standards (FIPS)-199 Security Characterization HIGH.
The Contractor shall provide a non-physical pager, non-life safety messaging software application solution which shall not store or save any Government data on Government Furnished Equipment (GFE) mobile smartphone s and tablets or Bring Your Own Device (BYOD) mobile smartphones and tablets. The Contractor shall enable the full capability and functionality of the solution with Government Furnished Equipment (GFE) smartphones and tablets and user Bring Your Own Device (BYOD) non-GFE smartphones and tablets. The Contractor shall ensure the proposed messaging solution is designed to protect the confidentiality and integrity of all electronic Protected Health Information (PHI), Personally Identifiable information (PII), Sensitive Personal Information (SPI), and VA sensitive information, created, transmitted, received, and maintained/stored as alpha-numeric text messages. All messages shall be encrypted according the Federal and Agency standards for all data at rest and in transmission to include compliance with Federal Information Security Management Act (FISMA) and Federal Information Processing Standards (FIPS). The Contractor shall ensure no VA data, of any nature, is stored on the device. The Contractor shall ensure 100% separation of government/corporate and personal device data and information.
Notice history
| Notice | Type | Posted |
|---|---|---|
| DA10--Modernized Messaging Software as a Service | Award Notice | |
| VA Modernized Messaging Software as a Service (SaaS) | Special Notice | |
| VA Modernized Messaging Software as a Service (SaaS) | Solicitation | |
| The Contractor shall provide a non-physical pager, non-life safety text messaging software application solution that delivers Federal Risk and Authorization Management Program (FedRAMP) HIGH secure, and encrypted alpha, numeric and graphic communications. | Special Notice | |
| This notice | Pre-Solicitation |
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| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| 7G21--FY27 Brand Name Vocera Service and Support (VA-27-00012318) | VA Technology Acquisition Center | Service-Disabled Veteran-Owned Small Business |
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