V225--Wheel Chair Van Transportation Service

The Department of Veterans Affairs, Veterans Integrated Service Network 6, is soliciting nonemergent wheelchair van transportation services for the Hampton VA Medical Center and associated Community-Based Outpatient Clinics throughout Virginia and North Carolina. The contractor must provide comprehensive transportation services including all vehicles, personnel, management, supplies, equipment, and reporting, with 24/7/365 availability including weekends and holidays. Key contract requirements include achieving 97% on-time performance for scheduled pickups (no more than 15 minutes late), responding to unscheduled requests within 30 minutes, maintaining comprehensive insurance coverage ($500,000 general liability, $200,000/$500,000 automobile liability), complying with Service Contract Labor Standards (prevailing wage requirements), obtaining background investigations for staff, and maintaining tuberculosis testing compliance. The contractor must submit quotes via email by February 17, 2026, at 11:00 A.M. EST, with technical approach documentation (maximum 30 pages), past performance references, vehicle fleet documentation, driver certifications, and completed VAAR 852.219-75 limitations on subcontracting certification. Evaluation will consider technical approach, past performance, and pricing; service-disabled veteran-owned small business transportation brokers may serve as prime contractors with relevant subcontractor past performance also evaluated.

This solicitation is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), with offerors required to be verified and listed in the SBA certification database to be eligible. The current functional contract award is 36C24623D0007. The contract has an estimated total value of $19 million over the base year and four option years, structured as a firm-fixed-price indefinite-delivery indefinite-quantity (IDIQ) award. The base contract period runs from April 1, 2026, through March 31, 2027, with four one-year option periods extending through March 31, 2031. Pricing is requested for six line items: nonemergent wheelchair van trips up to 300 pounds (25,000 trips base year), vans over 300 pounds (1,000 trips base year), mileage beyond the 25-mile base rate (75,000 miles base year), waiting time in 15-minute increments (200 hours base year), no-show/cancellation fees (800 trips base year), and tolls (12 lump-sum payments base year). Services will be performed at the Hampton VA Medical Center and associated clinics in Hampton, Virginia 23667, with deliveries on FOB Destination terms.