Questions and Answers 0002.pdf

1. Can the Government confirm whether the estimated CLIN quantities provided in the solicitation reflect recent actual utilization, including usage under the current bridge contract?

Yes, Bridge Modification 1/1/2026 to 3/31/2026

2. Does the current bridge contract reflect the full scope of services anticipated under this solicitation, including full-service area coverage, all CBOC locations, and 24/7 operations?

Yes, 24/7/365, the Bridge Modification is in place until a new contract is awarded

3. Are there any known peak daily trip volumes or dispatch surges that offerors should consider for operational planning?

Daily peak volumes are dialysis trips to the veteran’s address on file.

4. How many vans will be needed and does a driver need to be available 24/7.

The vendor must determine how many vans are needed in circulation to comply with the Statement of Work, but each van will be inspected and must travel out of state for transport. Yes, this requirement calls for 24/7/365 access to a driver.

5. Please confirm that a Virginia-licensed SDVOSB transportation broker may submit a quote as the prime contractor, consistent with the language in Section 4.6.1.5.

Reference: RFQ Section 4.6.1.5

In Virginia, a licensed SDVOSB transportation broker may submit a quote as the prime contractor under the guidelines set forth in Section 4.6.1.5. This section outlines the requirements for submitting offers and the types of contracts that can be awarded to SDVOSBs.

6. If a Virginia-licensed SDVOSB transportation broker proposes a team of subcontracted transportation providers, may relevant past performance from those proposed subcontractors be submitted and considered under the Past Performance factor?

Reference: RFQ Section E.1 – Factor 3 Past Performance

Yes, for VA procurements, a Service-Disabled Veteran-Owned Small Business (SDVOSB) broker may submit relevant past performance from proposed first-tier subcontractors. Under VAAR 819.7003(h), the contracting officer must consider the past performance and experience of these subcontractors as the prime’s own if the prime lacks independent, sufficient experience.

7. The RFQ references a Firm-Fixed-Price contract (SF1449), FAR 52.216-22 (Indefinite Quantity – Deviation), and FAR 52.216-21 (Requirements). Please confirm the controlling contract type. Reference: RFQ SF1449 Block 20; Section C.5 – FAR 52.216-21 and 52.216-22

This is a Requirements contract, 52.216-21

8. If the contract is Indefinite Quantity or Requirements-type, please confirm whether a guaranteed minimum applies (dollar value or trip quantity) for the base period and option years.

Reference: RFQ Section C.5 FAR 52.216-22(b)

Yes. Clause 52.216-9 (Order Limitations) will be added.

9. The solicitation number 36C24626Q0110 appears in multiple headers (including QASP pages), while this RFQ is 36C24626Q0147. Please confirm whether this is a typographical error and whether a corrected amendment will be issued.

Reference: QASP headers; Section D Attachments

SOLICITATION NUMBER* 36C24626Q0147 is correct

10. The RFQ defines a transportation request as a request for one-way wheelchair van service. Please confirm that each TRP in the pricing schedule represents one-way service only.

Reference: RFQ 4.6.1.1; Section B.2 Price Schedule

Each Transportation Request (TRP), or "trip," listed in the pricing schedule represents one-way service only and is uploaded to Vet Ride.

11. ITEM 0005 DESCRIPTION OF SUPPLIES/SERVICES E1038 (No Show/Cancellation – when verified only) is listed with unit “HR,” but appears event-based in description.

Please confirm the correct billing unit and billing methodology. DESCRIPTION OF

SUPPLIES/SERVICES E1038 is also used for Item 0001 and no DESCRIPTION OF SUPPLIES/SERVICES is listed for 0004 Reference: RFQ Section B.2 Price Schedule

Line item quantities/units were updated with amendment 0001 posted on 2/4/26.

12. Waiting time is billed in 15-minute increments after 30 minutes, while the CLIN unit is “HR.” Please confirm whether offerors should quote an hourly rate that will be prorated accordingly.

Reference: Section B.2 CLIN 0004; RFQ Section 4.10.1

Yes, this is correct.

13. Please confirm that all unloaded or deadhead miles must be incorporated into the base rate and/or mileage rate and are not separately reimbursable.

Reference: RFQ 4.10.3

Yes, this is correct.

14. For transportation requests dispatched immediately from HAMVAMC, please confirm whether designated or available contractor parking will be provided while awaiting patient pickup.

Reference: RFQ 4.6.2.2

Prior to pickup at the HAMVAMC/VA-authorized appointment, the transportation staff usually calls the vendor’s dispatcher to designate the pickup area to meet the patient. If the driver needs an area to wait for the patient, there is a parking lot by the Bay.

15. For CLINs identifying patients as “over 300 lbs,” is there a maximum supported weight, and how is patient weight verified for ordering and billing? Is there an upper weight limit of 600 and above that is billed differently Reference: Section B.2 Price Schedule

Patient weight is verified using the patient's most recent weigh-in from their medical record, which is uploaded to Vet Ride when scheduled.

16. FAR 52.217-8 (Option to Extend Services – up to 6 months) and FAR 52.217-9 (Option Years) are both included. Please confirm how FAR 52.217-8 applies relative to the base plus option year structure.

Reference: Section C.8 -9 – FAR 52.217-8 and 52.217-9

Clause 52.217-8 allows for the extension of the contract for up to 6 months after the base and option years have been exhausted. In total, the contract cannot exceed 5 years and 6 months.

17. What was the last functional contract award number?

36C24623D0007

18. For long-distance transportation requests (e.g., trips exceeding 100 miles one way, such as Hampton VAMC to Ashland/Richmond-area destinations), please clarify whether overnight driver lodging, relief-driver support, or extended layover time is anticipated or authorized by VA. If so, please advise how such costs should be handled, as there is no separate CLIN for lodging or extended duty time.

Reference: PWS §4.10.3 (Long Distance Mileage); Section B.2 Price Schedule

No overnight driver lodging, relief-driver support, or extended layover time is anticipated or authorized by VA.