V225--Non Emergent Ground Ambulance Five Year Ordering Period 4/1/2026 - 3/31/2031

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 is soliciting non-emergent ground ambulance transportation services through a five-year indefinite quantity, indefinite delivery contract effective April 1, 2026 through March 31, 2031. The contractor must provide 24/7 availability for stretcher transports, Basic Life Support, Advanced Life Support, and Critical Care Transport services to the Oscar G. Johnson VA Medical Center in Iron Mountain, Michigan, eight associated Community-Based Outpatient Clinics, and other VA and non-VA medical facilities across Michigan and Wisconsin. Key contract requirements include minimum two years of experience providing non-emergency ambulance services, current Wisconsin certifications and licenses for all Emergency Medical Technicians and Critical Care Transport Paramedics, comprehensive liability and workers' compensation insurance, capability to handle up to four simultaneous transportation requests, and utilization of the VetRide electronic portal or VA-approved transportation software. Evaluation criteria include price, technical capability (experience, licenses/certifications, and Quality Control Plan), and veteran business status, with Service-Disabled Veteran-Owned Small Businesses and Veteran-Owned Small Businesses receiving evaluation preference when price and technical capability are equal. The solicitation closes on March 30, 2026 at 8:00 AM CDT, with questions due by March 26, 2026 at 2:00 PM CDT.

No set-aside designation has been utilized for this procurement. The solicitation establishes a minimum guarantee of $250,000 and a maximum contract value of $3,500,000 over the five-year ordering period, with pricing based on a firm-fixed price schedule covering base rates for the first 25 miles, excess mileage, and waiting time in 30-minute increments. Performance will be monitored using a surveillance checklist that establishes six key performance standards, including 24/7/365 ambulance service availability with 95% compliance, vehicle maintenance with 95% compliance, qualified personnel requirements with 100% compliance, and personnel training per Department of Health and Human Services standards with a minimum 150-hour curriculum. The contractor must comply with Department of Labor prevailing wage determinations applicable to Michigan and Wisconsin counties within the service area, including health and welfare fringe benefits of $5.55 per hour or $5.09 per hour under Executive Order 13706. Services will be provided across the Upper Peninsula of Michigan and northern Wisconsin counties, encompassing 217 distinct zip code areas including Chippewa, Mackinac, Dickinson, Marquette, and other designated Michigan and Wisconsin counties.