V226--NEMT for Cleveland VAMC Follow-on Base 2 Start Date 2/1/2027.

VA VISN 10 seeks Non-Emergency Medical Transportation (NEMT) services for the Cleveland VA Medical Center through a single-award, firm-fixed-price IDIQ commercial acquisition under FAR Part 12, with offers due November 19, 2026 at 1:00 PM EST. The Set Aside line reads "No Set-Aside Used." The contracting office in Kettering, Ohio is procuring on behalf of the Cleveland VA Medical Center.

Place of performance is the Cleveland VAMC Wade Park campus and twelve surrounding Community Based Outpatient Clinics across Ohio. The base period runs February 1, 2027 through January 31, 2028, followed by two optional one-year ordering periods extending through June 30, 2030. The maximum contract value is $30.0 million across all periods, with a guaranteed minimum of 10,000 trips in the fiscal year of award.

Operations are 24/7, with most services expected Monday through Sunday, 5:00 AM to 9:00 PM EST and limited services possibly at any time. The contractor must furnish all personnel, vehicles, equipment, and supplies, including GPS systems, two-way radios, and wheelchair lifts and securement devices for non-ambulatory transport, and must comply with Ohio Administrative Code for ambulette services. Drivers must hold valid licensure, fewer than five license points, CPR and First Aid certification, English language proficiency, and background clearance, with zero tolerance for controlled substance or reckless driving violations. Trip assignments run through the VETRIDE Third Party portal, invoicing is bi-monthly, and HIPAA and Department of Labor Service Contract Act wage determinations for Cuyahoga County apply.

Pricing uses base round-trip rates for ambulatory and non-ambulatory transport, mileage rates beyond specified thresholds per area, and wait time rates in 15-minute increments after a 15-minute grace period. Past performance questionnaires are due December 10, 2026 at 1:00 PM EST to robert.bolcavage@va.gov and become part of the source selection record. The NAICS code is 485991, Special Needs Transportation.