V225--Non-Emergency Ambulance Services (607) 5-Year Ordering Period 9/1/2025 - 8/31/2030

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12 is soliciting non-emergency ambulance transportation services for a 5-year ordering period from September 1, 2025, through August 31, 2030. The contractor will provide various ambulance transportation services including Stretcher Transports, Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) for veterans and patients. Key requirements include maintaining the capability to handle up to four simultaneous transportation requests, employing qualified and licensed personnel with minimum 150-hour training from the Department of Health and Human Services, and compliance with comprehensive PPE and vehicle cleaning/disinfection protocols. The contractor must also demonstrate critical care transport capabilities including specific medications and specialized medical equipment such as portable mechanical vents, 12-lead EKG monitoring, and SmartPump capability for up to 6 IV drips. Quotes are due by September 9, 2025, at 9:00 CDT, with contract award anticipated by August 25, 2025. The solicitation includes detailed wage determinations for Wisconsin service contract workers and maintains 95-100% compliance expectations across six key performance standards.

This solicitation has no set-aside designation and is unrestricted, allowing quotes from any eligible federal government contractors, though preference may be given to Veteran-Owned Small Businesses (VOSBs) and Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). The contract carries a total maximum value of $5,000,000 over the five-year period with a guaranteed minimum of $150,000. The primary service area encompasses the William S. Middleton VA Medical Center in Madison, Wisconsin, and surrounding VA and non-VA medical facilities across Wisconsin, Illinois, Iowa, and Michigan. Performance requirements include 24/7 ambulance service availability and the use of VetRide or VA-approved transportation software for trip management. The contractor must maintain vehicles to high standards with documented preventive maintenance and adhere to blood-borne pathogen safety protocols throughout the contract period.