Transcription Services for BIA-OJS

The Department of the Interior Bureau of Indian Affairs seeks transcription services for its Office of Justice Services Internal Affairs Division, with quotations due August 5, 2026 and questions due July 23, 2026. The procurement is set aside 100 percent for Indian Small Business Economic Enterprises (ISBEEs) and requires submission of a signed IEE Representation Form to be eligible for award.

Place of performance is Albuquerque, New Mexico (1001 Indian School Road, NW, Suite 251). The contract runs for a base year (August 10, 2026 to August 9, 2027) plus four option years through August 9, 2031. The government estimates 2,000 audio minutes per month (24,000 annually) for pricing purposes; actual payment is based on minutes transcribed at the awarded per-minute rate and is not a guaranteed minimum. NAICS code is 561410, Document Preparation Services, with a $19 million small business size standard.

The contractor must deliver transcriptions in editable Microsoft Word format within two government business days, meeting 99%–100% accuracy with speaker identification in question-and-answer format, case title, page numbers, and transcription company identification. The contractor must maintain a FedRAMP-authorized High impact level secure shared site with encryption at rest and in transit, 30-day data retention, and access limited to authorized IAD personnel. All original media remain government property and must be returned; the contractor is strictly prohibited from duplicating or distributing any information. The contractor must support encrypted email transmission, provide comprehensive customer support with user guides, and submit invoices via the Internet Payment Platform.

Pricing must include per-audio-minute rates for the base year and each option year, with evaluation calculated by multiplying the quoted rate by 24,000 minutes annually and summing totals. Award will be made on a lowest-price, technically acceptable basis. Quoters may use their own pricing format or the SF 1449 and must submit a brief technical narrative with no specified page limit. Quoters must include all applicable taxes in their quoted price and submit quotes to Lara.Wood@bia.gov.